Sir
We have ran the server configuration wizard but still the sepm service is still stopping.
We have tried to restart the server and still the same
We have checked the scm-server-0.log and here is now the result
Thank You
2010-09-09 13:51:47.388 SEVERE: ================== Server Environment ===================
2010-09-09 13:51:47.404 SEVERE: os.name = Windows 2003
2010-09-09 13:51:47.404 SEVERE: os.version = 5.2
2010-09-09 13:51:47.404 SEVERE: os.arch = x86
2010-09-09 13:51:47.404 SEVERE: java.version = 1.6.0_14
2010-09-09 13:51:47.404 SEVERE: java.vendor = Sun Microsystems Inc.
2010-09-09 13:51:47.404 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
2010-09-09 13:51:47.404 SEVERE: java.vm.version = 14.0-b16
2010-09-09 13:51:47.404 SEVERE: java.home = E:\Program Files\Symantec\Symantec Endpoint Protection Manager\jdk\jre
2010-09-09 13:51:47.404 SEVERE: catalina.home = E:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat
2010-09-09 13:51:47.404 SEVERE: java.user = null
2010-09-09 13:51:47.404 SEVERE: user.language = en
2010-09-09 13:51:47.404 SEVERE: user.country = US
2010-09-09 13:51:47.404 SEVERE: scm.server.version = 11.0.5002.333
2010-09-09 13:51:50.779 SEVERE: ================== StartClientTransport ===================
2010-09-09 13:51:51.013 SEVERE: Unknown Exception in: com.sygate.scm.server.servlet.StartupServlet
java.lang.Exception: HTTP 401 Unauthorized, URL:
http://localhost:8014/secars/secars.dll?action=34
at com.sygate.scm.common.communicate.Communicator.getRequestInputStream(Communicator.java:626)
at com.sygate.scm.server.util.ClientTransportHelper.startClientTransport(ClientTransportHelper.java:147)
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:106)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
at org.apache.catalina.core.StandardService.start(StandardService.java:450)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
com.sygate.scm.common.communicate.CommunicationException: Unexpected server error. ErrorCode: 0x10010000
at com.sygate.scm.common.communicate.Communicator.getRequestInputStream(Communicator.java:650)
at com.sygate.scm.server.util.ClientTransportHelper.startClientTransport(ClientTransportHelper.java:147)
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:106)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
at org.apache.catalina.core.StandardService.start(StandardService.java:450)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)