This short webcast will introduce the new SEP Content Distribution Monitor tool, which is quick and easy to setup, and can help customers with managing and monitoring multiple Group Update Providers in their environment. After hearing customers mention they could benefit from increased visibility over the Group Update Providers that active in their environment, as they are a critical part of their content infrastructure, we started to look into creating a tool to provide this functionality for them. Here is the result. Its a v lightweight tool you can run on the SEPM directly or remotely and will provide customers with a GUP health dashboard: We've also included with this, a HI policy for optionally, checking GUP health locally on each one and then taking remediation steps as needed if the GUP is not funcitoning as it should. Warning: This is not an officially supported tool so it is use at own risk. That said, it is reading from the various data sources is accesses, not writing to them, so use of the tool is typically low risk, and customers that have used it so far have reported no negative side-effects. You may also view this webcast directly from the following URL: http://www.screencast.com/t/MzU0Mzk0ZT The monitor itself can be downloaded from the following URL: http://www.symantec.com/connect/downloads/sep-content-distribution-monitor Best Regards, Graham Ahearne. Product Management Enterprise Security Solutions Symantec Corporation
00:30:10
Hi,
It is mentioned the SEP GUP monitoring tool for 12.1 can be managed on the SEPM directly or remotely.
We all know how to do it on the server on which SEPm is present, How do we run this tool remotely on a system that does not have SEPM installed on it.
This is the closest I could ever find:
http://www.symantec.com/docs/TECH156558
Anyone.. pls suggest..
Hi Graham,
We just started implementing the tool, however we got - script error..
Line : 738
Char : 3
Error : Subscript out of range:Ubound
Code: 0
We have change the IIS log location from system drive to D$ drive.
Also we have verified there is no space in the locaion path(command line) with \ back slash mentioned.
Also verfied the IE Enhanced Security is disabled.
We have no clue on this.
Please assist on this issue..
can you provide the HI Policy for download Graham? Is this only a Registry Entry check for the GUP functionality?
I also received the following error message when i execute the application v.4.8beta in one of our environments with SEP11:
What could be the possible cause and how to fix it?
EDIT: It turned out that this issue was caused because customer has chosen to use custom table names with specific prepended name which has to be added to the monitor conf file correctly. Check with SQL studio to confirm if tables are default or there is prefix.
I'm trying to get this to work on a 2008R2 server and believe I have everything up and working except the top middle section (AV/AS downloads today from SEPM). I've gotten it to fill in with 0s and 0 bytes instead of the initial Red X/Not working. I belive the issues are with IIS and the logs. Looking at the readme.txt file it says that I need to enable "Log Visits". Unfortunately I see that in older IIS6, but in IIS 7.5 on the 2008 R2 server all I see is a logging option without anything available to check to "log visits". I adjusted the items logged per the reade me and even moved the log file to a new place and opened the ContentInfo.txt file from step 13 which build a new W3SVC2 folder under the path I switched to. I then pointed the config file to look at this directory, but nothing seems to be logging in this version of IIS. Any suggestions to try and get this to work in IIS 7.5?
Hello Graham,
Greetings for the day..!! Hope you're doing good...
Our SEPM's are running with 12.1 version..
It's wonderful to work in GUP Monitoring tool which really saves lot of time from tracking the information on nearly 100 GUPs & 10000 clients AV status from the SEPM...(Eg. Low disk space, out dated clients, GUP AV update status)..
Few challenges which i found while using Symantec Content Distribution Manager Tool; Through this i could see the number of clients which have downloaded the virus defs. from the SEPM directly & the size f it..
But i'm failed to see the client list (destination hostnames like which client has downloaded the file & its size Eg: client - AIDL7800729 - downloaded 3 MB delta file ).
I had configured all the apache logs & other settings as per the instructions shown on the video.
We are mainly concentrating on the clients which caused Bandwidth issues in our network. So, it would be appreciable if you help me out.
Attached the screenshot of the same.
Thx & Rgds,
Riyas
Iam getting error in Symantec distrubution monitor consloe, Virus/ Spyware content download today from SEPM showing all Zero count.
Kindly help me how to rectify the issue.
Did u got any solution for this.
Iam alsofacing the same problem
I am facing the very same issue, using dbo. sem5. or empty parameter, generates the same error message. The account was even granted SA rights but it was still not working... Any help will be appreciated.
Leon,
Did you manage to resolve this issue?
Regards,
After making the required changes to httpd.config and restarting the SEP Manager Services ,unzip the "SEPM Content Dist Monitor - BETA v1.3.zip" contents to "Symantec Endpoint Protection Manager\Tools" folder and run the SepmMonitorTool.bat file from the "Tools" folder.
Also find attached is the Readme file
Hi ,I have the solution .Kindly confirm if you have already resolved it otherwise I will share it here.
my assumption above is wrong, the 2 client who has download delta from SEPM directly is the other WinXP client and the SEPM (sep agent), 431.55KB is the total download of these two (not exactly each download is half of 431.55KB), so the Content Monitor tool does not show the download from GUP to SEPM, so how do I know when/how much each GUP download from SEPM ?
another strange thing is (in my scenario above) the GUP client actually download the delta to the directory c:\program files\symantec\symantec endpoint protection\12.1.601.4699.105\bin\SharedUpdates, but this GUP does not apply the delta update to itself, this GUP always have the AV updates applied very late (more than 1 hours later) ?!
seems that when SEPM & GUP & clients in the same subnet, same Client Group, client get the delta update from SEPM, not GUP
does anybody know why ?
thanks
Hi Graham & all
I'm using content monitor tool beta v 1.3 running on SEPM (12.1.671.4971), my setup is 1 SEPM & 2 windows XP 32 bit client, total sep agent is 3 (2 on XP, 32 bit sep agent, 1 on SEPM, 64 bit sep agent)
all these 3 endpoints are in same subnet, in same Client Group, I set one XP becomes GUP.
after the time liveupdate is ran on SEPM, new content is downloaded, I check the delta file in ...\SEPM\Inetpub\content\{...........}\111019020 directory its size is 162Kb (xdelta111019003.dax), but what i see in the Content Monitor tool is like this:
Type Count Size
Total 2 431.55KB
Full 0 0 bytes
Delta 2 431.55KB
So I understand that, there are two clients have downloaded Delta content from SEPM, each download is 431.55KB, so total bandwidth for download from SEPM = 2 * 431.55 KB so far, why is this number bigger than the delta file size (162kb compares with 431.55kb) ?
the report above only shows client which downloaded directly from SEPM, in this case is GUP client & SEPM sep agent, how can I know which client has connected to GUP, and how much it has downloaded from GUP (in this case is the other XP client) assuming I use packet capture tool like Wireshark ? where does the GUP store the content download ?
Thang
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Hi there,
I am still having GUPS displaying on the console that are no longer GUPS and having duplicates of GUPS as well. Using 4.8 Beta. Anyone resolve this yet?
Hi guys,
I'm here to share as error that i've found when trying to connect to the database (SQL 2008 x64).
I received the following error message when i execute the application:
I tryied to solve this issue changing the parameter of the config.ini file (table_name_prepend=),
i've inserted all these options without success (sem5, sem5.dbo, ).
Does anybody have any idea about this issue ?
I'm planning to make a complete check-up at my database.
Regards
Leon
I've had this running for some time now but receive no data regarding bandwidth.
SEPM IIS LogPaths for my two servers appears correct in the config file.
Hitting View Todays IIS Logs generates a script error
Line 758 Char 3 Error: Subscript out of range:"UBound" Code:0
URL: file:///C:/Program%20Files/SEP_Content_DistMonitor_v4.8_BETA/SEP_Content_DistMonitor.hta
Any ideas welcome on troubleshooting.
Dan
Addendum: Scratch this request - Log file settings had been changed in the IIS server end back in Feb by Admin unknown - adjusted as per read.me- I presume I'll start getting stats now.
Always been a great tool for overview - looking for next layer now as we occasionally have clients at low bandwidth sites that are affecting site comms speeds due to unknown data transfers (presuming SEP updates). IIS Logfiles will at least confirm data comms from SEPM rather than local GUP.
Hi guys! I've installed the tool, and it communictes well with the database. But the GUP-servers doesn't seem to report their existance.. What can be wrong?
I've worked my way through this one: http://www.symantec.com/connect/articles/configuring-group-update-providers-symantec-endpoint-protection-110-ru5 But I only use one GUP per group. I've got three sites with different local GUP's defined by IP-adress. Need some help :) Regards
Nichlas
Hello Graham!
I have 9 GUPs and in the application are only 2 visible! what can i do?
i found out that there only 4 records in the table gup_list and 1 record is sisecure and 3 records are mdcsfs!!!! and no other gup is in the table! WHY!!
bye
Andreas
hi
I am installed sepm 11.0.6 on win 2003-sp2 whit sql server 2005 enterprise, we using several domain in my network such as : mpedc.ir , 8.mpedc.ir , 11.mpedc.ir , .... also only one console of sepm installd on my network and configure a gup. I used sylinkreplacer for publish sylink.xml file on other clients.with replace sylink file , all of the clients get update from gup but console sepm dont show these clients in client tab. I chekeld Help and Support-->troubleshooting-->Server Name & Group Name is correctly , but sepm consol dose not show those clients.
please help me for my problem .
tanks
I Hope SEP12 will have better GUP Functionality & Reporting/Log Options in the release start of "Amber".because alot of ppl need GUP Functionality...
Hi all,
does anyone have my same issue?
After installation I see all snippet but not the SPEM Mangaer AV/AS download, there I have a red cross.
See attachment.
---------------------------
Solved! Just a missing slash in the config file!
It is amazing. I like it. Thanks for this information
Thanks for quick action & considering me !!! Some inputs for you. We are also seeing lots of duplicate clients online & offline of monitoring tools. We also find some of the old GUP's which we are not used. screenshot attached Regards... Ramji Iyyer SCS