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  • 1.  WinPE error while ghosting

    Posted Oct 07, 2010 09:21 AM

    Problem ghosting a PC:

    PC: White box (Vendor PC)

    1.6 ghz duecore

    1gb RAM

     

    When I try to ghost this PC (I have access to it every 6 months) it updates the ghost client, reboots into WinPE, then I get a popup message. When I click OK on it, it stops talking to the ghost server. I can manually start Ghost and connect to the ghostcast session and everything runs fine. This happened last time I did this as well 6 months ago. I have the logs as follows.

     

    NGERROR.TXT

    The following information has been placed on the clipboard. Visit the Ghost forums at https://forums.symantec.com/syment/board?board.id=109 and supply this information to gain help with this error.
    Symantec Ghost Client Agent
    An exception has occurred of type C0000005
    X:\GHOST - X:\GHOST\ngctw32.exe 11.5.1.2269
    0x7671C4EC in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\Windows\System32\user32.dll
    0x7671C43B in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\Windows\System32\user32.dll
    0x76718B7B in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\Windows\System32\user32.dll
    0x41B9C3 in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\GHOST\ngctw32.exe
    0x4092AF in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\GHOST\ngctw32.exe
    0x409950 in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\GHOST\ngctw32.exe
    0x40A0E9 in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\GHOST\ngctw32.exe
    0x40AEA8 in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\GHOST\ngctw32.exe
    0x44ECA4 in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\GHOST\ngctw32.exe
    0x76B03833 in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\Windows\System32\kernel32.dll
    0x7707A9BD in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\Windows\System32\ntdll.dll
     

    I can try PC-DOS next time, but I try to avoid it.

     

    I have a DMP/LOG files, but I can't upload it here.



  • 2.  RE: WinPE error while ghosting

    Posted Oct 08, 2010 01:17 AM

    Below link mentioned about the problem in detailed by Nigel Bree.

    https://www-secure.symantec.com/connect/forums/error-pe-and-xp-sp3-c0000005



  • 3.  RE: WinPE error while ghosting



  • 4.  RE: WinPE error while ghosting

    Posted Dec 15, 2010 08:20 AM

    The c0000005 error has been resolved in Ghost 2.5.1 build 2298. This documented here:

    https://www-secure.symantec.com/connect/blogs/ghost-client-error-c0000005-resolved-build-2298