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Why My SEPM 7 On VM memory usage High

Migration User

Migration UserNov 22, 2012 12:35 AM

Migration User

Migration UserDec 02, 2012 07:11 AM

pete

peteDec 02, 2012 09:00 AM

  • 1.  Why My SEPM 7 On VM memory usage High

    Posted Nov 21, 2012 11:07 PM

    Dear All

    I Have problem, my server sepm mr 7 install on VM Ware memory and i install sql 2008 64 bit on same machine.

    My server spesification :

    1. Quad Core procesr

    2. 12 GB Ram

    3. 250 gb Hardisk

    4. win 2008 R2 64 bit

    my client sepm 3500 client and communication client to sepm use WAN/LAN

     

    My question is:

    1. Can i reduce the memory usage? please how to

    2. Best Practice for sepm 3500 client on vm?

    3. How to tuning sql 2008 64 bit?

    4. can i see article about my sepm problem because my boss is not understand about this problem

     

    I upload my sepm capture

     

    Many thanks for all,

    Helmy



  • 2.  RE: Why My SEPM 7 On VM memory usage High

    Posted Nov 22, 2012 12:35 AM

    SQL Taking too Much memory

    http://www.symantec.com/business/support/index?page=content&id=TECH169953&actp=search&viewlocale=en_US&searchid=1353562170903

    Best Practce for Installing Symantec on VMWare

    http://www.symantec.com/business/support/index?page=content&id=TECH173650&actp=search&viewlocale=en_US&searchid=1353562299088

    Best Practice for Deploying Symantec Endpoint Architecture

    http://www.symantec.com/business/support/index?page=content&id=TECH92051&actp=search&viewlocale=en_US&searchid=1353562299088

     



  • 3.  RE: Why My SEPM 7 On VM memory usage High

    Posted Nov 22, 2012 12:35 AM

    HI,

    Check which process take high memory usages ?



  • 4.  RE: Why My SEPM 7 On VM memory usage High

    Posted Nov 22, 2012 12:55 AM

    Oh! perhaps it's with the processing and memory capacity.



  • 5.  RE: Why My SEPM 7 On VM memory usage High

    Broadcom Employee
    Posted Nov 22, 2012 12:39 PM

    Hi,

    Go throught the following articles.

    More tuning options for SEPM on VMware image

    http://www.symantec.com/business/support/index?page=content&id=TECH132456&locale=en_US

    Tuning the Performance of the Symantec Endpoint Protection Manager console
     
     

    Screenshot says 546 systems are still infected, make sure this VM is no more infected. What's the SEPM version?



  • 6.  RE: Why My SEPM 7 On VM memory usage High

    Posted Nov 22, 2012 10:49 PM

    Hi mr chetan my sepm version 11.0.7101.1056 . what do you mean about this Screenshot says 546 systems are still infected, make sure this VM is no more infected ??



  • 7.  RE: Why My SEPM 7 On VM memory usage High

    Broadcom Employee
    Posted Nov 23, 2012 06:37 AM

    Hi,

    If there is any active infection in the systems then it will be displayed under still infected.

    Follow this article.

    How to reset the "Still Infected" status of clients in bulk from the Symantec Endpoint Protection Manager.

    http://www.symantec.com/docs/HOWTO59235

     



  • 8.  RE: Why My SEPM 7 On VM memory usage High

    Posted Nov 28, 2012 02:14 AM

    Hii Chetan

    i cleared still infected on sepm but memory usage high fixed. u have any idea for my problem?

     

    thanks



  • 9.  RE: Why My SEPM 7 On VM memory usage High

    Broadcom Employee
    Posted Nov 28, 2012 06:23 AM

    Hi,

    Could you please confirm the SEPM version? Do you see high memory utilization during specific time or it's random or continious?

    There are following fix issues related to high memory usage.

    COH32.exe consumes high CPU and high memory
    Fix ID:
    2247120
    Symptom: The process COH32.exe consumes high CPU and 500 MB+ of memory every hour. By default, COH (part of Proactive Threat Protection) scans every hour and some CPU and memory usage is normal. In some environments the COH process may consume excessively high CPU and memory.
    Solution: COH32.exe was modified prevent a scenario where the scanner incorrectly identified too many processes to scan

    Resolved memory leak during start up
    Fix ID: 2107165
    Symptom: On start up, approximately 800Kb of memory is allocated for the IPS engine and is not released.
    Solution: Free this non-paged memory immediately after the IPS engine loads.
     


  • 10.  RE: Why My SEPM 7 On VM memory usage High

    Posted Nov 28, 2012 10:47 PM

    Hi chetan,

    my sepm version 11.0.7101.1056 and i upload picture utility memory but my report health status sepm is good



  • 11.  RE: Why My SEPM 7 On VM memory usage High
    Best Answer

    Broadcom Employee
    Posted Nov 28, 2012 10:55 PM

    is the sql on the same box?

    if yes, set the memory limit for sql using sql mgmt. studio



  • 12.  RE: Why My SEPM 7 On VM memory usage High

    Posted Dec 02, 2012 07:11 AM

    Thanks mr pete and chetan smiley my problem clear now



  • 13.  RE: Why My SEPM 7 On VM memory usage High

    Broadcom Employee
    Posted Dec 02, 2012 09:00 AM

    awesome, glad we could be of help.