I'm trying to upgrade from 11.0.5002.33 to the newest version 11.0.6 MP1.
I followed the upgrade instruction to upgrade to 11.0.6a and all went well, or so it seems, I didn't received any error messages and I was able to setup a small group of test clients. One client updated right away, while I was waiting on 3 others.
As the 11.0.6a went well I thought I'd upgrade to MP1 before updating any more clients so I wouldn't have to worry about doing it again later.
I followed the same steps to upgrade as I did for 11.0.6A but I seemed to have either done something wrong or I have a hiccup somewhere. Here's what I've got.
SEPM is running on a Windows 2000 server, with most clients running WinXP pro SP3. Windows ADD/REMOVE PROGRAMS says I have SEPM 11.0.6100.645 installed. My client that updated shows it has 11.0.6005.562 installed.
When trying to log on to the control panel I get this message;
"ERROR - you cannot log on to the console because the server is not synchronized with the database. Upgrade the server, and then log on to the console."
That's when I went into ADD/REMOVE programs and found I have (shows I have) the latest version installed so I did a "repair".
NOW I have this error message;
"JAVA VIRTUAL MACHINE LAUNCHER - unavel to access jarfile C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\webapps\scm\client pkg\scm-ui.jar
SO, I thought I would try a re-install from the disc and I get this message;
SYMANTEC ENDPOINT PROTECTION MANAGER - unable to copy installation file (.\SEPM\SAV.XML) to the Symantec Endpoint Protection Manager appliction.
Before I cause anymore problems, does anyone have any suggestions?
TIA
Brad