Endpoint Protection

 View Only
Expand all | Collapse all

unknown files

  • 1.  unknown files

    Posted Jun 28, 2010 02:34 AM

    hello everyone,

    i have installed on my file server (it is in cluster) SEP client (11.0.5). and suddenly it was stopped. i found some files which was created by SEP. file looks like "msl-5276-4", "msl-5276-5"
     and etc. each file is about 200-300 mb. this generated files are located in "C:\documents and settings\all users\application data\symantec\symantec endpoint protection\I2_LDVP.TMP" directory.

    do someone knows for what reason did it create such huge files in this directory?



  • 2.  RE: unknown files

    Posted Jun 28, 2010 02:46 AM


  • 3.  RE: unknown files

    Posted Jun 28, 2010 03:24 AM

    AravindKB,

    you mean that this issue is caused by incorrect installing?

    in this kb is written how to install SEP on cluster nodes...



  • 4.  RE: unknown files

    Broadcom Employee
    Posted Jun 28, 2010 03:30 AM
    these are the files caused becuase of scanning


    refer the forum link to over come the issue.
    https://www-secure.symantec.com/connect/forums/endpoint-protection-antivirus-consumes-huge-disc-space-0


  • 5.  RE: unknown files

    Posted Jun 28, 2010 09:28 AM
    Upgrade you SEPclient to latest version.


  • 6.  RE: unknown files

    Posted Jul 06, 2010 02:45 AM
    thanks for help,
    one more question...

    when i'm trying to delete this temp files, i mean "msl-5276-4", "msl-5276-5 and etc", an error message is throwed "Access is Denied".
    i ve uninstalled SEP client for a while, but no success...



  • 7.  RE: unknown files

    Posted Jul 06, 2010 02:49 AM
    Reboot the PC once and try to delete those files...


  • 8.  RE: unknown files

    Posted Jul 06, 2010 03:30 AM
    Understand ArvindKM,

    is it possible to take a lock without restarting a PC?


  • 9.  RE: unknown files

    Posted Jul 06, 2010 03:45 AM
    There are some third party tools are available for that .You can try it


  • 10.  RE: unknown files

    Posted Jul 06, 2010 04:31 AM
    for example?


  • 11.  RE: unknown files

    Posted Jul 06, 2010 04:31 AM
    for example?


  • 12.  RE: unknown files

    Posted Jul 06, 2010 04:39 AM
    unlocker is an example....


  • 13.  RE: unknown files

    Posted Jul 06, 2010 05:27 AM
    thanks bro for help


  • 14.  RE: unknown files

    Posted Jul 06, 2010 06:09 AM
    Your problem got solved?


  • 15.  RE: unknown files

    Posted Jul 06, 2010 06:34 AM
    i'm planning to do some maintenance tasks evening...
    i ll let u know


  • 16.  RE: unknown files

    Posted Jul 06, 2010 06:37 AM
    ok.Pls keep us updated..


  • 17.  RE: unknown files

    Posted Jul 12, 2010 04:44 AM
    Hello Aravind,
    i tried to delete this files using unlocker software, but unfortunately no success...