Endpoint Protection

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  • 1.  "Unexpected Server Error" when I simply edit Database Server from SEPM

    Posted Sep 24, 2013 10:11 AM

    We have SEPM version 12.1.3001.165.

     

    Today I went to Admin > Servers > Local Site > Name of our Database Server > Properties > Log Settings

    And I was changing the numbers in the Risk Log Settings.

     

    Now, in the bottom panel I get "Unexpected Server Error" being printed for our SEPM servers (not our database)

     

    Why is this happening? This doesn't even make any sense, but I saw this twice, for both our SEPM sites!

     

     



  • 2.  RE: "Unexpected Server Error" when I simply edit Database Server from SEPM
    Best Answer

    Trusted Advisor
    Posted Sep 24, 2013 10:16 AM

    Hello,

    Check this Article:

    Unexpected server error 0x10010000 <site name> <server>

    http://www.symantec.com/docs/TECH105218

    Hope that helps!!



  • 3.  RE: "Unexpected Server Error" when I simply edit Database Server from SEPM

    Posted Sep 24, 2013 10:18 AM

    Have you tried re-starting the SEPM service?

    Did this just start or what it fine previously?



  • 4.  RE: "Unexpected Server Error" when I simply edit Database Server from SEPM

    Broadcom Employee
    Posted Sep 24, 2013 10:31 AM

    check the dbvalidator log.

    also capture the scm-server-0.log with elogging being set to finest. i suggest to open a support ticket.



  • 5.  RE: "Unexpected Server Error" when I simply edit Database Server from SEPM

    Posted Sep 24, 2013 11:36 AM

    Brian, I didn't restart SEMP service.

     

    I will follow the artical on Unexpected Server Error