Endpoint Protection

 View Only

  • 1.  There is a problem with this website's security certificate.

    Posted Feb 20, 2012 09:37 AM
      |   view attached

    Good

    I'm trying to load the console manager Sep 12, Web Access but it generates a certificate error such as this in the attachment, I am using Internet Explorer 7
    Thank you very much for your help

     

    Attachment(s)

    docx
    certificate.docx   73 KB 1 version


  • 2.  RE: There is a problem with this website's security certificate.

    Broadcom Employee
    Posted Feb 20, 2012 09:57 AM

    you need to download the certicate and continue with the site.



  • 3.  RE: There is a problem with this website's security certificate.

    Posted Feb 20, 2012 09:01 PM

     

    Solution

    The certificate used by the SEPM  web site needs to be downloaded and installed into the Trusted Root Certification Authorities store of workstations which will be remotely accessing the SEPM  via the web console.

    How to download and install the SEPM  web site certificate:

    1. End-user navigates to the following URL http://<SEPMserverIP>:9090
    2. In the "Symantec Endpoint Protection Manager Certificate" section, select Download Certificate
    3. Begin the Wizard-assisted installation by advancing the screen.  Select the radial for Place all certificates in the following store and choose the Trusted Root Certification Authorities store to place the cert in.  NOTE:  Choosing the option to have the certificate automatically added to a store based on the cert type will lead to improper installation.
    4. Advance the installation wizard to completion.

    You will now be able to navigate to the SEPM  web console without being prompted that the website is not trusted.


  • 4.  RE: There is a problem with this website's security certificate.

    Posted Feb 21, 2012 12:26 AM

    Hi,

    Dowenload the SEPM certfication 

    For that go to browser and type IP address of SEPM machine and followed by :9090 (for example 192.16.4.1:9090)

     



  • 5.  RE: There is a problem with this website's security certificate.

    Broadcom Employee
    Posted Feb 21, 2012 04:43 AM

    Hi,

    Above suggested steps should help, if not follow the steps given below

    You need to

    1.  Add the http://<SPEM_IP>:9090/symantec.jsp into IE’s trusted site.

    2.  Enable ActiveX Control for IE

    Also check

    By disabling nternet Explorer Enhanced Security Configuration if it's enabled.

    To disable follow the steps

    1. From Windows Start Menu, choose to run ‘Control Panel’.

    2. Launch ‘Add or Remove Programs’.

    3. Select ‘Add/Remove Windows Components’, un-check the option ‘Internet Explorer Enhanced Security Configuration’.