Endpoint Protection

Hi Friends- There alot of system working slow from last some days. This issue will come randomly running 40-50 system on time. When I have check that this issue will occur when AV defintion is going update.

This problem occur daily 3 times.

Kindly help me in this matter.

If any setting need to change then pls update.

This issue is occuring on my Local Branch. There atleast 3000 systems are avilable.

Regard

Sumit G.

AV update should not have any issue if bandwidth is average. Check if GUP design in place.

Also, check for schedule scan timing. But, if you are saying its 3 times a day, schedule scan may also not be the issue.

Check the following link for more help

Improving client and server performance:

http://www.symantec.com/business/support/index?page=content&id=HOWTO55341&actp=search&viewlocale=en_US&searchid=1326346896975

Adjusting scans to improve computer performance:

http://www.symantec.com/business/support/index?page=content&id=HOWTO55250&actp=search&viewlocale=en_US&searchid=1326346896975

if it is during the update time, can you check the process that uses more memory/cpu?

is the definition download delta on these machines?

Hello,

I would suggest you to change the Liveupdate Policy for SEPM to update itself at a particular time.

and SEP to update themselves aswell only 1 time in entire day.

To avoid users from being affected, you can choose a right time when they are using the computers least. For example: Lunchtime.

Hope that helps!!

Hi- If I will be set the daily base at night approx 11.30pm then what the end time I will be set??

Pls update..

Hello,

For a Liveupdate to complete, I think 20 min is more than enough.

However, in your case .. I would suggest a 1 - 5 hour difference.

Again, is the server performing any other tasks at night like Backup and so on ?

Please make sure that you do that that in account as well.

Hope that helps!!

i have set the time Start 11:00 Pm and End 2:00 Am. But after setting, observer that server not getting latest patch..

I have manually update the patch in Server

Hi Mithun,

   I have set the timing start from 10:00 PM and End at 2:00 Am. But i have observe that till time server not get the patch.

Pls help to sorting.

Hi,

   Now updating in night time is working fine but pls clear one point why the system running slow if it running in office timing