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Symatec endpoint definition out of date, can not be updated with newest definition

  • 1.  Symatec endpoint definition out of date, can not be updated with newest definition

    Posted Feb 26, 2013 01:12 AM

    Windows2003 or XP, the last definition date is Feb. 2011, can not be updated with Definition Feb.2013. 



  • 2.  RE: Symatec endpoint definition out of date, can not be updated with newest definition

    Posted Feb 26, 2013 01:14 AM

    What is the current defintion of your SEPM Server?



  • 3.  RE: Symatec endpoint definition out of date, can not be updated with newest definition

    Posted Feb 26, 2013 01:14 AM

    Hi,

    It's unmanged Sep client or managed sep client ?



  • 4.  RE: Symatec endpoint definition out of date, can not be updated with newest definition

    Posted Feb 26, 2013 01:17 AM

    What is the version of SEPM Server and Client?

    If SEPM Server updated then kindly confirm how many client have old defintion?

    Clients are in manage/unmanage condition?

    If clients are manage condition then kindly check the client status online/offilne?



  • 5.  RE: Symatec endpoint definition out of date, can not be updated with newest definition

    Posted Feb 26, 2013 01:29 AM

    the version of SEPM Server is 11.0, they are installed independently for each server. I update them by manually every 3 months. maybe some one been forgot to update. Does it need to be updated with old definition? thanks.

     



  • 6.  RE: Symatec endpoint definition out of date, can not be updated with newest definition

    Posted Feb 26, 2013 01:31 AM

    No it's not required the old definition you can update with new one

    http://www.symantec.com/security_response/definitions/download/detail.jsp?gid=savce



  • 7.  RE: Symatec endpoint definition out of date, can not be updated with newest definition

    Posted Feb 26, 2013 01:32 AM

    It's mean you  are updating every clients manually.



  • 8.  RE: Symatec endpoint definition out of date, can not be updated with newest definition

    Posted Feb 26, 2013 01:32 AM

    Hi,

    Why you are update Manually ?

    It's Unmanged system ?

     



  • 9.  RE: Symatec endpoint definition out of date, can not be updated with newest definition

    Posted Feb 26, 2013 03:31 AM
    error information:
    Intelligent Updater session complete.
    All updates failed to install on the machine, for more details about the processing , please check the log file “log.IntelligentUpdater.txt” created in the users temporary directory.
    I have tried to find the “log.IntelligentUpdater.txt”, but i have not find it , i use the search tool to searh in the computer, no found !

     

     

     



  • 10.  RE: Symatec endpoint definition out of date, can not be updated with newest definition

    Posted Feb 26, 2013 03:36 AM

    Hi,

    Try this downlaod virus defination and check it's succesfullyUpdate or not

    http://www.symantec.com/security_response/definitions/download/detail.jsp?gid=savce



  • 11.  RE: Symatec endpoint definition out of date, can not be updated with newest definition

    Posted Feb 26, 2013 06:00 PM

    “log.IntelligentUpdater.txt” will be in the %temp% folder of the user that has executed the intelligent updater.



  • 12.  RE: Symatec endpoint definition out of date, can not be updated with newest definition

    Posted Feb 26, 2013 06:03 PM

    Let us know what is the exact version of your affected SEP clients and what file of Intelligent Updater have you been trying?



  • 13.  RE: Symatec endpoint definition out of date, can not be updated with newest definition

    Posted Mar 01, 2013 06:35 AM

    Fixed the problem by re-installing the SEP. Thanks.