Critical System Protection

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  • 1.  Symantec_Critical_System_Protection_Server

    Posted Dec 11, 2012 05:48 AM

     

    Good morning. I tried several times to install Symantec (Symantec_Critical_System_Protection_Server_Edition_5.2.9_EN) but I cannot logon to console. 
     
    The error is:
    SCSP has encountered an error trying to establish a connectionn with the management server. Please check to make sure that the certificate ans certificate password are correct and try again. If this problem continues please check with your System Administrator
     
     
    Thanks in advance
     
     


  • 2.  RE: Symantec_Critical_System_Protection_Server

    Posted Dec 11, 2012 05:56 AM

    HI,

    Did you received any error code ?

    Kindly provide snap shot also ..



  • 3.  RE: Symantec_Critical_System_Protection_Server

    Broadcom Employee
    Posted Dec 11, 2012 06:00 AM

    what is the OS?

    Is the SCSP manager services running?

     



  • 4.  RE: Symantec_Critical_System_Protection_Server

    Posted Dec 11, 2012 06:06 AM

    moreover ports 4443 and 8081 when I do telnet not responding. And there is no firewall is closed.



  • 5.  RE: Symantec_Critical_System_Protection_Server

    Posted Dec 11, 2012 06:11 AM

    the os is Windows 2008 R2 Std Ed. Hoa can i send a scrennshot? In the documentation says "In the Verify Server Certificate panel, select Always accept this certificate, and then click OK" but there is no such thing



  • 6.  RE: Symantec_Critical_System_Protection_Server

    Posted Dec 11, 2012 09:17 AM

    I would suggest you to open a case with us.

    Best regards,

    Shulk.



  • 7.  RE: Symantec_Critical_System_Protection_Server

    Broadcom Employee
    Posted Dec 11, 2012 09:20 PM

    is the sql browser service started?

    check the server log if you can note something related to this error.



  • 8.  RE: Symantec_Critical_System_Protection_Server
    Best Answer

    Posted Dec 12, 2012 02:29 AM

    I found out that the installation was not done at all, the server part, due to the not complicated sa password. When I changed sa password to complicated one the installation was succesfull.