HI Team
can any one share me
Symantec trouble shooting command list and trick.
And Symantec dump link.
Symantec Endpoint protection 11.0 -Troubleshooting Guide
http://www.symantec.com/connect/articles/symantec-endpoint-protection-110-troubleshooting-guide
Troubleshooting Symantec Endpoint Protection
http://www.symantec.com/business/support/index?page=content&id=HOWTO55362
Troubleshooting LiveUpdate Issues with Symantec Endpoint protection
http://www.symantec.com/connect/articles/troubleshooting-liveupdate-issues-symantec-endpoint-protection
Troubleshooting Content Delivery to the Symantec Endpoint Protection client
http://www.symantec.com/business/support/index?page=content&id=TECH106034
Symantec Endpoint Protection: LiveUpdate Troubleshooting Flowchart
http://www.symantec.com/business/support/index?page=content&id=TECH95790
Symantec Endpoint Protection: Troubleshooting Client/Server Connectivity
http://www.symantec.com/business/support/index?page=content&id=TECH105894
SEP 12.1 Best Practice, License & other articles
https://www-secure.symantec.com/connect/articles/sep-121-best-practice-license-other-articles
Commands
Check this thread
https://www-secure.symantec.com/connect/forums/command-line-2
Hello,
Check these Articles:
Troubleshooting Articles for Symantec Endpoint Protection version 12.1
Windows commands for the client service
How to run a scan from a command line using Symantec Endpoint Protection using doscan.exe
Using MSI Command Line Switches to install SEP 12.1 fails to install or fails to abide by switch parameters
How to uninstall the Symantec Endpoint Protection Client using the Microsoft Installer (MSI) command line interface.
How to uninstall Symantec Endpoint Protection (SEP) client silently using the command line
The SMC -stop command does not work from a CMD window
Hope that helps!!
Hi,
To know about command line options please go through following article
https://www-secure.symantec.com/connect/articles/sep-121-dos-commands
I would like to add one more article here to know more about troubleshooting.
Symantec Endpoint Protection 11.0 Frequently Asked Questions
http://www.symantec.com/business/support/index?page=content&id=TECH102211&locale=en_US
Client server troubleshooting
http://www.symantec.com/docs/TECH95789
Troubleshooting the Group Update Provider (GUP) in Symantec Endpoint Protection (SEP)
http://www.symantec.com/business/support/index?page=content&id=TECH104539
https://www-secure.symantec.com/connect/downloads/installation-step-symantec-endpoint-protection-manager1106005-screenshot
https://www-secure.symantec.com/connect/downloads/resolutionfailed-start-symantec-management-client-service
https://www-secure.symantec.com/connect/downloads/runtime-error-symantec-endpoint-protection-110
https://www-secure.symantec.com/connect/downloads/group-updater-provider-not-sharing-update-patch-assigned-client
https://www-secure.symantec.com/connect/downloads/ptp-services-not-working-sep
https://www-secure.symantec.com/connect/downloads/disable-cddvd-writer-system-through-sepm
https://www-secure.symantec.com/connect/downloads/sep-policy-block-usb-and-exclude-keyboard-and-mouse
https://www-secure.symantec.com/connect/downloads/error-code-returned-0x8007042c
https://www-secure.symantec.com/connect/downloads/data-card-policy
https://www-secure.symantec.com/connect/downloads/solution-doc-manage-unmanaged-system-sep-1106005
Troubleshooting Articles for Symantec Endpoint Protection version 11.x
https://www-secure.symantec.com/connect/articles/troubleshooting-articles-symantec-endpoint-protection-version-11x
https://www-secure.symantec.com/connect/articles/troubleshooting-articles-symantec-endpoint-protection-version-121
How to install IPS to an existing Symantec Endpoint Protection client
http://www.symantec.com/business/support/index?pag...
How to increase the sensitivity of Proactive Threat Protection in Symantec Endpoint Protection 11.x
Best practices for troubleshooting viruses on a network
Simple steps to protect yourself from the Conficker Worm
Troubleshooting Symantec Protection Center communication problems
Troubleshooting content update problems
The Symantec Endpoint Protection Support Tool for Symantec Endpoint Protection Small Business Edition
Security Best Practices for Protecting a Business Environment from Common Threats
Best practices regarding Intrusion Prevention System technology
Obtaining the latest version of Endpoint Protection or Network Access Control 11
How to install Symantec Protection Center
Top 25 Best Practices for Symantec Endpoint Protection 11.0
DEPLOYMENT & DESIGN Top 10 Symantec Best Practices - Deploying Symantec Endpoint Protection Architecture http://service1.symantec.com/support/ent-security.nsf/docid/2009012721190648?Open&seg=ent
Best Practices for Installing Symantec Endpoint Protection on Windows Servers http://service1.symantec.com/support/ent-security.nsf/docid/2009021811070448?Open&seg=ent
Best Practices documents for Symantec Endpoint Protection 11.0 on Microsoft Small Business Server 2003 http://service1.symantec.com/support/ent-security.nsf/docid/2008040314131948?Open&seg=ent
Best practices guide for installing the Symantec Endpoint Protection Manager (SEPM) on a Windows XP operating system http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009010714075548
Best Practices for Central Deployment and Management of Symantec Endpoint Protection (SEP) in a Workgroup environment http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009010622472148
Best Practices for Symantec Endpoint Protection on Citrix and Terminal Servers http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008112414453348
SECURITY & THREATS Security Best Practice Recommendations http://service1.symantec.com/support/ent-security.nsf/docid/2009010808340848?Open&seg=ent
Best practices for responding to active threats on a network http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2010011510455048 Security Response recommendations for Symantec Endpoint Protection settings http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2010020308592948 Best Practice when Symantec Endpoint Protection or Symantec AntiVirus is Detecting a File that is Believed to be Safe http://service1.symantec.com/ent-security.nsf/docid/2010010319585948 Best practices regarding Intrusion Prevention System technology http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009080314433948
REPLICATION Best Practice for setting replication frequency http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008121913532148
DISASTER RECOVERY and SQL Best Practices for Disaster Recovery with the Symantec Endpoint Protection Manager http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007082112135948
Best Practices to Backing up a Microsoft SQL Database on Demand from the Symantec Endpoint Protection Manager Console http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009092814233048
Best Practices guide for Installing the Symantec Endpoint Protection Manager with a SQL Server 2005 Database http://service1.symantec.com/support/ent-security.nsf/docid/2008031504445748?Open&seg=ent
Best Practices guide for Installing the Symantec Endpoint Protection Manager 11 RU5 with a SQL Server 2008 Database http://service1.symantec.com/support/ent-security.nsf/docid/2009093006181448?Open&seg=ent
Best Practices guide for moving the Symantec Endpoint Protection Manager SQL Server database from one drive to another on the same machine' http://service1.symantec.com/support/ent-security.nsf/docid/2008101011093048?Open&seg=ent
Best Practices guide to moving the Symantec Endpoint Protection Manager SQL Server database from an existing SQL Server database to a new SQL Server database http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008041601053448
LIVEUPDATE Best Practices with Symantec Endpoint Protection (SEP) Group Update Providers (GUP) http://service1.symantec.com/support/ent-security.nsf/docid/2009050510573148
Best practices for Group Update Provider (GUP) from Symantec Endpoint Protection MR3 or earlier builds http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008081810593048
Best Practices for configuring the number of content revisions to keep in Symantec Endpoint Protection Manager' http://service1.symantec.com/support/ent-security.nsf/docid/2009020514050748?Open&seg=ent
Best practice for configuring LiveUpdate when installing a Symantec Endpoint Protection Manager and Symantec Endpoint Protection client on the same machine.' http://service1.symantec.com/support/ent-security.nsf/docid/2007082209152648?Open&seg=ent
Best Practices for LiveUpdate Administrator (LUA) 2.x http://service1.symantec.com/support/ent-security.nsf/docid/2009041314165848
CONFIGURATION Best Practices for Changing a Client's Group Using the Endpoint Protection Manager Console http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008070716164248
Best Practices for Symantec Endpoint Protection Location Awareness http://service1.symantec.com/support/ent-security.nsf/docid/2009122010495848?Open&seg=ent
Best Practices for file and folder scan exclusions are recommended when using QuickBooks 2006, 2007, 2008, 2009, 2010 http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009120811114948 VIRTUALIZATION Best Practice for Symantec Endpoint Protection Scheduled Scans in VMWare http://service1.symantec.com/support/ent-security.nsf/docid/2009090206565248 Best Practices for Symantec Endpoint Protection integration with Workspace Virtualization (formerly SVS) http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009052511265248 Best Practices for Symantec Endpoint Protection in virtual environments http://service1.symantec.com/SUPPORT/ent-security....
http://www.symantec.com/business/support/index?page=content&id=DOC4335
Too many i guess.... if you have any specific concern or issue it would be the best
otherwise the SEP KB homepage is much better...
All SEP related info can be found here:
https://www.symantec.com/business/support/index?page=landing&key=54619
Hi Anil- Almost all documents avail here. If you need more information on SEP, you can just raise te case/forum regarding that issue and you will be get all detail
What about the Support Tool?
The Symantec Endpoint Protection Support Tool http://www.symantec.com/docs/TECH105414
Not sure what you mean about dump links.
sandra