Endpoint Protection

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  • 1.  Symantec System Center Reporting Server password issues

    Posted Dec 10, 2008 06:07 AM
    hi, we have 10.1.5.5002 installed of symantec system center and an installed reporting server. I can't seem to login to the reporting server though. Its a MSDE database. Any instructions I've found involve using the sa password and that seems to be not blank but I don't know what that is. Is there any way to recover the situation ?

    Elaine


  • 2.  RE: Symantec System Center Reporting Server password issues

    Posted Dec 10, 2008 08:26 AM

    Excerpted from: http://nsit.uchicago.edu/services/technicaltools/windows/mssql/

     

    To change the password from the command line on MSSQL Server or MSDE:
    1. Open a command shell by selecting "Start"-->"Run...", and typing "cmd.exe" in the "Run" dialog box.
    2. Change to the directory in which the MSSQL or MSDE utilities are stored (this is ususally C:\MSDE\binn, C:\MSSQL7\binn, etc., but YMMV).
    3. Issue the following command where <newpassword> is the password you have chosen:
      osql -U sa -P "" -Q "sp_password NULL,<newpassword>,sa"

    I've had several instances where I needed to reset the sa password and this has saved the day every time.



  • 3.  RE: Symantec System Center Reporting Server password issues

    Posted Dec 10, 2008 09:07 AM

    I get a shared memory Server error - does not exist or access denied.

    I've looked at some web info on it - its installed, its running, its not clustered, tcp/ip, default port 1433, its on the host I'm at the command prompt on, not sure what I'm missing ? Not sure if I need to specify instance or how to with that command ?

    "For a default instance, use the following pipe in the Server Network Utility:

    \\.\pipe\sql\query
    For a named instance, use:
    \\.\pipe\MSSQL$instancename\sql\query"
     

     

    Elaine

    Message Edited by flowers on 12-10-2008 06:08 AM


  • 4.  RE: Symantec System Center Reporting Server password issues

    Posted Dec 10, 2008 09:26 AM

    Ok, well make sure you are admin on the box.

    Open the SQL command promt then do the following (excerpted from: (http://thebackroomtech.com/2008/03/26/how-to-change-the-sql-sa-password-from-a-command-prompt/)

     

    Start a command prompt by typing Start - Run - cmd

    Enter the following commands, pressing Enter after each line

    OSQL -S yourservername -E
        1> EXEC sp_password NULL, ‘yourpassword’, ’sa’
        2> GO

     

    Where yourservername is the name of your server and yourpassword is the new sa account password.  Type exit twice to return to the server desktop.

     

     

    I just tested this on my SQL server and it worked.  However, I do not have a MSDE to test on so I'm not 100% that it will work for you.



  • 5.  RE: Symantec System Center Reporting Server password issues

    Posted Dec 16, 2008 09:40 AM

    hi

    I tried that but still connection denied.

    Elaine