Give an update:
I finished clearing all the corrupt Virus Definitions from SEPM. https://www-secure.symantec.com/connect/articles/how-clear-corrupt-virus-definitions-sepm
1. Stopped SEPM service
2. Delete all the files and registries
3. Start SEPM service
Note: after SEPM service... I waited a few minutes and checked the content folder:
\Symantec Endpoint Protection Manager\Inetpub\content\{C60DC...} & \{1CD85.....}
Both of these subfolders had the old virus definitions populated in them again....
Am I missing something? I stopped SEPM, deleted all the files and registry keys and when I started SEPM they repopulated them with folders of the old virus definitions.....????????
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Not knowing what to do next, I decided to upload the 'newly' downloaded 32 bit .jdb file into the 'incoming' file
\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\incoming
2 things happened that haven't happened before....
- As it was processing the .jdb file it started to create a file in the directory \Symantec Endpoint Protection Manager\Inetpub\content\{C60DC...} & \{1CD85.....} (Both folders by the way).... This is the first time its done this so I think it was a corrupt .jdb file. In the past it acted like it was processing it, clean up/delete the .jdb file from the 'incoming' folder, but no virus definition folder would be created in \Symantec Endpoint Protection Manager\Inetpub\content\{C60DC...} or \{1CD85.....}
- Its been running for about 15 minutes.... hung
Any thoughts?