Critical System Protection

Hi everyone,

I will like to check if I happened to forgot my password for my SCSPM console, is there any other ways to reset the password and allow me to logon to the console?

 

Hi, It may work however to provide more security Symantec has removed the resetpass.bat file from tools folder. Symantec has removed it from SEP 12.1 RU1 release. Resetting a forgotten password http://www.symantec.com/docs/HOWTO55059 Resetting the administrator user name and password to admin http://www.symantec.com/docs/HOWTO54992 And for SEP 11. If you have lost the password If you have lost the password to login to the SEPM then Run the RESETPASS.bat file from the command prompt In the command prompt go to c:\program files\Symantec\Symantec Endpoint Protection Manager\tools\resetpass When you'll hit enter you'll see ENGLISH Close the command prompt Try logging into the SEPM username:admin password:admin Then you will get a promt to change the password

Check this

http://www.symantec.com/connect/forums/i-forgot-scsp-console-password#comment-6415561

update dbo.USR set PWD = ' ' where USERNAME = 'symadmin'

Hi, Please let me know if any more help required?

easiest way is to clear the password by querying the database, as per igorprint's post

I use SQL Studio to go the the dbo.usr table, and replace the hash with NULL in the PWD field..

Then, the next time you log on as that user, use a blank password, and you will be prompted to reset the password.