Endpoint Protection

I have no summary under these - included is a screen capture...any ideas?

You many not have any attack in last 12 hours.Go to logs and create a risk report .Are you getting some?

What database are you using? Is it the built in database?
Check the logs for any access problems and the IIS troubleshooting steps.
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007101711103548

Hi Jedi,

The "no information" messages indicate that there is no data to process into pie-chart graphics.  I recommend adding some by running tests, then verifying that the charts display correctly.

This article may help: it includes info about the Eicar test file:

What to do when you suspect that a Symantec AntiVirus product is not detecting viruses (http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2001031909215448)
 
Another way to add some data would be to download and run an application that PTP will detect--- remote access tools like VNC, etc are safe and should result in a pop-up/data that is displayed in the charts.

Please let the forum know of your progress!

Thanks and best regards,

Mick

okay, this is a a massive worry -i have just run the risk monitor report. and this was not something i expected to see.

I was not alerted to these infections. In anyway? Thanks Mick - i'm doing that now.

Try by selecting the time range as 24 hours and create the report....

Hi Again,

If all the detctions are in that one location, then this is a known issue/not a new outbreak.  Please see:

Large numbers of .tmp files are being created in the xfer_tmp or 7.5/xfer folder and are being detected as threats. (http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009042217073548)

Thanks and best regards,

Mick

Would this be why i recieved no notifications. Thanks again Mick - as this is a known issue with the SEP?

the info is from past 24 hours, if nothing occured it will be blank most of the times.