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SONAR and IPS intelligent updater (IU) support

Ambesh Sharma

Ambesh SharmaJun 13, 2013 07:55 AM

Chetan Savade

Chetan SavadeJun 18, 2013 11:59 AM

  • 1.  SONAR and IPS intelligent updater (IU) support

    Posted Jun 13, 2013 04:43 AM
    Hi I want to know how exactly this features works, is there any new way of downloading updates?


  • 2.  RE: SONAR and IPS intelligent updater (IU) support

    Posted Jun 13, 2013 05:20 AM

    Hello,

    SONAR is a real-time protection that detects potentially malicious applications when they run on your computers. SONAR provides "zero-day" protection because it detects threats before traditional virus and spyware detection definitions have been created to address the threats.

    SONAR uses heuristics as well as reputation data to detect emerging and unknown threats. SONAR provides an additional level of protection on your client computers and complements your existing Virus and Spyware Protection, intrusion prevention, and firewall protection.

    SONAR uses a heuristics system that leverages Symantec's online intelligence network with proactive local monitoring on your client computers to detect emerging threats. SONAR also detects changes or behavior on your client computers that you should monitor.

    Reference: http://www.symantec.com/docs/HOWTO81392

    Hope that helps!!

     

    IPS:-

    Intelligent Updater is an exe file which is generated by Symantec (most probably everyday) which contains the latest virus and web protection definitions. And it cannot contain the product updates. Once you have exe in your machine you have to run and it would get synced with theantivirus definitions in the product

     

     



  • 3.  RE: SONAR and IPS intelligent updater (IU) support

    Posted Jun 13, 2013 05:23 AM

    AFAIK, you';re meant to be able to download these from the Intelligent updater site the same way you do with AV Defs and the JDB files

    http://www.symantec.com/docs/TECH102607

    The problem I see is that I can't see a download link for the PTP and NTP defs, nor can I see SEP12.1RU3 in the product list on the below site:

    http://www.symantec.com/security_response/definitions.jsp

    I suspect it's not been updated to allow downloads of the PTP and NTP defs yet



  • 4.  RE: SONAR and IPS intelligent updater (IU) support

    Posted Jun 13, 2013 05:30 AM
    Hi, SONAR is a real-time protection that detects potentially malicious applications when they run on your computers. SONAR provides "zero-day" protection because it detects threats before traditional virus and spyware detection definitions have been created to address the threats. SONAR uses heuristics as well as reputation data to detect emerging and unknown threats. SONAR provides an additional level of protection on your client computers and complement your existing Virus and Spyware Protection, intrusion prevention, and firewall protection. Legacy clients do not support SONAR; however, legacy clients use TruScan proactive threat scans to provide protection against zero-day threats. TruScan proactive threat scans run periodically rather than in real time. Go through the following helpful articles: About SONAR http://www.symantec.com/business/support/index?pag... Managing SONAR http://www.symantec.com/business/support/index?pag...


  • 5.  RE: SONAR and IPS intelligent updater (IU) support

    Posted Jun 13, 2013 05:54 AM

    Hi,

    SONAR and IPS Defination you can update only (LUA /SEP live update).If you have update manually (JDB) NTP and PTP defination will not update.

    Some of artical already provided above comments

     

     



  • 6.  RE: SONAR and IPS intelligent updater (IU) support

    Broadcom Employee
    Posted Jun 13, 2013 06:21 AM

    Hi,

    Thank you for posting in Symantec community

    I would be glad to answer your question.

    In SEP 12.1 RU3 We have now added support for Intelligent Updater to provide content for Proactive Threat Protection and Network Threat Protection. You can download this content for Symantec Endpoint Protection 12.1.3 from the Symantec Security Response website:
    http://www.symantec.com/security_response/definitions.jsp
     
    Refer the SEP 12.1 RU3 releas notes for more details:
     
    SONAR is a real-time protection that detects potentially malicious applications when they run on your computers. SONAR provides "zero-day" protection because it detects threats before traditional virus and spyware detection definitions have been created to address the threats.


  • 7.  RE: SONAR and IPS intelligent updater (IU) support

    Posted Jun 13, 2013 07:55 AM

    Hi,

    Please let me know if any more help required.



  • 8.  RE: SONAR and IPS intelligent updater (IU) support

    Posted Jun 13, 2013 09:10 AM

    It doesn't appear they can be downloaded yet. It simply states for NTP and PTP, "Download: Content is downloaded by your product via LiveUpdate."

    So some further clarification is needed on how to handle this. This is a great new addition and much needed, but how do we download them? What are we missing here?



  • 9.  RE: SONAR and IPS intelligent updater (IU) support

    Posted Jun 13, 2013 09:14 AM

    Like I said in my post earlier, I reckon they've just not updated the site yet.

    I would personally expect to see a new product option to be listed for SEP12.1RU3 in the drop-down list, but you can never tell can you? wink



  • 10.  RE: SONAR and IPS intelligent updater (IU) support

    Posted Jun 13, 2013 09:36 AM

    Agreed but why make it public if it's not available yet. I would be ok with a "coming soon" tag on it.

    I've got techs around the world asking about it since they know it's now possible to update all three.



  • 11.  RE: SONAR and IPS intelligent updater (IU) support

    Trusted Advisor
    Posted Jun 13, 2013 10:46 AM

    Hello,

    Let me check with the correct authority and come back to you on this.

    Check this thread with similar issue:

    https://www-secure.symantec.com/connect/forums/intelligent-updater-sonar-and-ips

    Hope that helps!!

     


  • 12.  RE: SONAR and IPS intelligent updater (IU) support

    Posted Jun 14, 2013 05:50 PM

    Your understanding is correct.

    The product supports this functionality at this point. The website should be updated with the relevant downloads for 12.1.3 soon. Perhaps as early as next week, although I'm not in a position to commit to that.

    James



  • 13.  RE: SONAR and IPS intelligent updater (IU) support

    Trusted Advisor
    Posted Jun 18, 2013 10:28 AM

    Hello All,

    SONAR and IPS Intelligent updater (IU) are now available on :

    http://www.symantec.com/security_response/definitions.jsp

    NOTE: These SONAR and IPS Intelligent updater are only for SEP 12.1 RU3.

    Hope that helps!!



  • 14.  RE: SONAR and IPS intelligent updater (IU) support
    Best Answer

    Posted Jun 18, 2013 11:13 AM

    Hi Brian81,

    Sorry for the confusion.

    The website (http://www.symantec.com/security_response/definitions.jsp) hasn't been updated with the new downloads for 12.1.3 (RU3) yet. This should go live soon, possibly as soon as next week, although I'm not in a position to commit to this timeframe.

    James

    EDIT: The new Intelligent Updater packages are now available at: http://www.symantec.com/security_response/definitions.jsp Select the product "Symantec Endpoint Protection 12.1.3" to download them.



  • 15.  RE: SONAR and IPS intelligent updater (IU) support

    Broadcom Employee
    Posted Jun 18, 2013 11:59 AM

    Thanks for the update James.