Deployment Solution

I have two site servers that show the Altiris Agent as shutting down and none of the clients recognize the current site server.  I have rebuilt the site server once and it is doing the same thing, any ideas?

https://www-secure.symantec.com/connect/forums/ns7-agent-shutting-down

https://www-secure.symantec.com/connect/forums/agent-status-shutting-down

There's some config you need to do to Windows 2008 Site Servers:

“Best Practice: Managing Task Server Communications in 7.0 and 7.1”:

http://www.symantec.com/docs/HOWTO48411

“Installing Task Server in IIS 7.0 or 7.5”

http://www.symantec.com/docs/HOWTO47804

On Windows 2008 R2 add the following Roles and add the Role Services to the defaults (accept all prompts for further required role services):

• File Services
• Web Server (IIS), add the following Role Services to the defaults,
  • ASP.NET
  • Application Development > ASP
  • Security > Windows Authentication
  • Management Tools > IIS 6 Management Compatibility and all sub options
  • Common HTTP features > Static Content
  • Common HTTP features > Directory Browsing
• Application Server
  • .NET Framework
  • IIS Support

Then, once Task and/or Package Service has installed:

• IIS Manager > Sites > Default Web Site > Altiris > Client Task Server > Advanced Settings > Application Pool > Classic .NET AppPool
• IIS Manager > Application Pools > DefaultAppPool > Advanced Settings > Enable 32-bit Applications > True

“Installing Package Server in IIS 7.0”

http://www.symantec.com/docs/HOWTO47803

“Known Issue: Package Server is not fully compatible with IIS 7 (Windows 2008 and Vista)”

http://www.symantec.com/docs/TECH46601