Endpoint Protection

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  • 1.  sign

    Posted Feb 04, 2012 12:49 AM
      |   view attached

    What is the reason of this kind of sign ? Why is this showing ? Please see the attached file.



  • 2.  RE: sign

    Posted Feb 04, 2012 01:02 AM

    The one with yellow arrow indicates the deployment issues..you can delete the client.is it is online means once you refresh the console page it will come again with green dot.. 



  • 3.  RE: sign
    Best Answer

    Posted Feb 04, 2012 01:05 AM

    Check following articles to know more about SEP icons.

    SEPM client status Icons

     
    Description of the different shield icon statuses in the System Tray for Symantec Endpoint Protection
     
     
    Also,

    Could you please Right click on the Client with the arrow pointing down, and click on Edit Properties.

    Do you see any Error message anywhere?

    It may be issue with Downloading the Policies OR License Failed on the SEP client.



  • 4.  RE: sign

    Posted Feb 04, 2012 01:19 AM

    No error message.I've also referesh SEPM but no change.......



  • 5.  RE: sign

    Posted Feb 04, 2012 01:20 AM

    There is also no sign like this on those article.So what is the specific reason ?



  • 6.  RE: sign

    Posted Feb 04, 2012 02:02 AM

    Have you tried deleting the client from console & refreshing again??



  • 7.  RE: sign

    Broadcom Employee
    Posted Feb 04, 2012 03:01 AM

    right click on the client machine in SEPM console and let know what it asks for enable/disable?



  • 8.  RE: sign

    Posted Feb 04, 2012 09:13 AM

    When I got this sign for the last time, I had tried by mistake to install a 32-bit client package on a 64-bit Windows 7 box.



  • 9.  RE: sign

    Posted Feb 04, 2012 07:01 PM

    It means the install failed