I might just be too impatient here but I have my new serial numbers for SD 7.5 and I have read nearly all of the documentation at least once. We're running SMP 7.1 SP2 but can not download the installer for ServiceDesk Solution. In fact, it isn't even an option in SIM. The last time the product listing has been updated was October 3. Has anyone been able to download and install SD? I've tried refreshing the product listing but it doesn't change, which is what I think the issue is, either I'm looking at an older product listing or it hasn't been updated to reflect the new installations, hence the impatience part.