Endpoint Protection

 View Only

  • 1.  SEPM new install roll back on IIS configuration

    Posted Sep 19, 2013 11:18 AM
      |   view attached

    New Installation on a new VM server 2008r2 ent. Only roll installed is IIS 7 (CGI, ASP.net IIS6 Compatiblity)

    I have been reading support threads for 3 hours and I cannot find a solution, like many others the install is hanging on "configuring IIS" then it rolls back. Take a look at my log file and I hope you guys can point me in the right direction.

    Thansk   

    Attachment(s)

    txt
    SEPM_INST.txt   10.05 MB 1 version


  • 2.  RE: SEPM new install roll back on IIS configuration

    Posted Sep 19, 2013 11:22 AM

    What's your version? Looks like 12.1? IIS is not needed for 12.1



  • 3.  RE: SEPM new install roll back on IIS configuration

    Posted Sep 19, 2013 11:25 AM

    11.0.6 I'm pretty sure. 



  • 4.  RE: SEPM new install roll back on IIS configuration

    Posted Sep 19, 2013 11:34 AM

    Try removing the IIS role



  • 5.  RE: SEPM new install roll back on IIS configuration

    Posted Sep 19, 2013 11:42 AM

    Good call.

    Here's the KB on it

    Support for Symantec Endpoint Protection 11.0.4 on Microsoft Windows Server 2008 R2

    http://www.symantec.com/docs/TECH95858



  • 6.  RE: SEPM new install roll back on IIS configuration
    Best Answer

    Posted Sep 19, 2013 11:49 AM

    Nah, from the looks of the logs, you;re trying to install SEP11MR4 (just search for "11.0." within the logs to confirm), which doesn't support Win2k8r2.

    I'd recommend downloading the latest version of the SEPM, either v11RU7MP3 or v12.1RU3.  As Brian has said, IIS is only need for v11.0.*, and is not needed for v12.1.*

    #EDIT#

    Here are the general system requirements links:
    http://www.symantec.com/docs/TECH163829

    And those specifically for SEP11MR4:
    http://www.symantec.com/docs/TECH91475



  • 7.  RE: SEPM new install roll back on IIS configuration

    Posted Sep 19, 2013 11:54 AM

    Thanks, so since I don't have a maintanace contract anymore does it cost to upgrade to the latest version of SEP 11 ? 



  • 8.  RE: SEPM new install roll back on IIS configuration

    Posted Sep 19, 2013 11:57 AM

    Yeah, as you're out of maintenance I'm afraid it's gonna cost to gain access to the current version.  Your alternative is to install a Win2k8 server instead if possible.



  • 9.  RE: SEPM new install roll back on IIS configuration

    Posted Sep 19, 2013 11:58 AM

    Yes it would



  • 10.  RE: SEPM new install roll back on IIS configuration

    Posted Sep 19, 2013 12:23 PM

    Sounds like I'll just blow the 2k8r2 server away and build a 2k8 one. I know that my version is EOL next year but we are looking at options to upgrade or switch providers in this years budget.  Thanks guys!