Endpoint Protection

 View Only

  • 1.  SEPM console - Scan Failures

    Posted Nov 30, 2009 10:02 PM
    Hi Gang,

    I have deployed SEP client to approx 80 servers. 

    At the SEPM console Security Status I am getting the big red cross because of 'Scan Failures'

    Our policy for servers is not to schedule scans (active or full), this is becuase we have several Citrix and TS servers and need scheduled scans switched off.

    The following shows exactly the problem I have:

    Scan Failures
    Computers not Recently Scanned: 39
    Total Computers: 79
    Failure Ratio: 49%
    Maximum Acceptable Failure Ratio: 10%


    My questions are:

    Can I disable Scan Failures?
    Can I increase Maximum Acceptable Failure Ratio to 100%?

    Thanks


  • 2.  RE: SEPM console - Scan Failures
    Best Answer

    Posted Nov 30, 2009 10:37 PM
    I hope this helps.

    Maximum acceptable failure ratio.JPG


  • 3.  RE: SEPM console - Scan Failures

    Posted Nov 30, 2009 10:39 PM
    Symantec Endpoint Protection scan tuning options

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008082509323748


  • 4.  RE: SEPM console - Scan Failures

    Posted Nov 30, 2009 10:50 PM
    Thanks Sandip, great!

    I had not configured the preferences.