SEP installation issue Error 1920 (SepMasterService) failed to start
http://www.symantec.com/business/support/index?page=content&id=TECH187151
try and get the clean wipe utility and run the same without details msi search and that should help you.,
\To get the clean wipe contact tech support.
Phone numbers to contact Tech Support:-
Regional Support Telephone Numbers:
United States: https://support.broadcom.com (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000
India: Toll-Free 000 800 4401 456 directly
IDD call: +61 2 8220 7111
Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp
Customer Care Contact Numbers for Licensing Issues:-
http://www.symantec.com/support/assistance_care.jsp
How to create a new case in MySupport
http://www.symantec.com/business/support/index?page=content&id=TECH58873