Endpoint Protection

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  • 1.  SEP 12.1.2100.2093 ccSvcHst.exe(I/O Reads,I/O Writes too high), lead to my computer performance down.

    Posted May 31, 2013 02:42 PM

    I  hava installed SEP 12.1.2100.2093, sometimes I find the process ccSvcHst.exe I/O Reads and I/O Writes too high, lead to my computer performance down, my computer disk LED always light.

    If SEP 12 exists a performance issue , I don't know.

    Problem Captures:

    Capture.JPG

     

    Capture1.JPG

    If there is a solution for this ,pls let me know.

    Thank you!

     



  • 2.  RE: SEP 12.1.2100.2093 ccSvcHst.exe(I/O Reads,I/O Writes too high), lead to my computer performance down.
    Best Answer

    Posted May 31, 2013 02:50 PM

    Does it happen all the time or when scan / virus defintions update?

    can you try disabling scna when new defs arrive as per below discussion

    https://www-secure.symantec.com/connect/forums/how-does-srtsp-symantec-real-time-storage-protection-work#comment-7521821

    How to turn off Active Scan when new definitions arrive

     

    http://www.symantec.com/business/support/index?page=content&id=TECH106098



  • 3.  RE: SEP 12.1.2100.2093 ccSvcHst.exe(I/O Reads,I/O Writes too high), lead to my computer performance down.

    Posted May 31, 2013 03:02 PM

    Disable this feature "scan high-speed cache when new definitions arrived", need to set in SEPM?



  • 4.  RE: SEP 12.1.2100.2093 ccSvcHst.exe(I/O Reads,I/O Writes too high), lead to my computer performance down.

    Posted May 31, 2013 03:09 PM

    Hello,

    What is the Window Operating System?

    If it window XP then there is bug

    Network performance slows on Windows XP with Symantec Endpoint Protection 12.1 Release Update 2 Maintenance Pack 1 installed

     

    Article:TECH205486  |  Created: 2013-04-24  |  Updated: 2013-05-03  |  Article URL http://www.symantec.com/docs/TECH205741

     *Edit*

    Check the thread for similar issue

    https://www-secure.symantec.com/connect/forums/high-disk-io-sep-1212#comment-8787571



  • 5.  RE: SEP 12.1.2100.2093 ccSvcHst.exe(I/O Reads,I/O Writes too high), lead to my computer performance down.

    Posted May 31, 2013 03:11 PM

    The Operating System is Windows 7 Service Pack 1 x86.

    I find option "Rescan the cache when new definitions load", I have already uncheck it and observe later.

    Thank you!



  • 6.  RE: SEP 12.1.2100.2093 ccSvcHst.exe(I/O Reads,I/O Writes too high), lead to my computer performance down.

    Posted May 31, 2013 03:15 PM

    Yes. Thats the one. There are few more settings with respect to performance. Please check these though

    http://www.symantec.com/business/support/index?page=content&id=TECH143941

     

    this was done to resolve a similar issue

    http://www.symantec.com/connect/forums/systems-have-become-slow-after-installing-sep-121-ru2-mcafee-epo#comment-8499511