Endpoint Protection

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  • 1.  Sep 12.1 ru 1 to ru2 client upgrade

    Posted Jan 28, 2013 02:23 PM

    Simple and short does the upgrade from 12.1 to 12.1. ru2 require a restart?



  • 2.  RE: Sep 12.1 ru 1 to ru2 client upgrade

    Posted Jan 28, 2013 02:33 PM

    Depends

    If NTP is installed you will for sure need one.

    If only AV, you usually do not, at least that I've seen in some testing. However, you can possibly see performance issues so I usually recommend a reboot for only AV as well.

    In short, I would reboot.



  • 3.  RE: Sep 12.1 ru 1 to ru2 client upgrade

    Posted Jan 28, 2013 03:00 PM

    Reboot will be required - but if you are exporting the installation package from SEPM there are couple of options to set a custom or delayed reboot after installation so that the production environment is least affected by the installation - have a look here:

    https://www-secure.symantec.com/connect/articles/how-do-i-create-and-configure-custom-symantec-endpoint-protection-installation-package-vers



  • 4.  RE: Sep 12.1 ru 1 to ru2 client upgrade

    Posted Jan 28, 2013 03:13 PM

    Thanks.



  • 5.  RE: Sep 12.1 ru 1 to ru2 client upgrade

    Posted Jan 28, 2013 11:25 PM

    Hi,

    Yes reboot required,

    Check this artical and Chetan Last Comments

    https://www-secure.symantec.com/connect/articles/upgrade-process-sep-121-ru1-mp1-sep-121-ru2



  • 6.  RE: Sep 12.1 ru 1 to ru2 client upgrade

    Posted Jan 28, 2013 11:37 PM

    Hello,

    Yes, You have to reboot the system's. and then try to install the same



  • 7.  RE: Sep 12.1 ru 1 to ru2 client upgrade

    Posted Jan 28, 2013 11:46 PM

    Hi,

    A computer restart is required in any of the following scenarios:

    • All client computers that do not run MSI 3.1. Client installations upgrade MSI to 3.1 if 3.1 does not run on client computers, and this upgrade requires a restart.

    • Symantec Endpoint Protection client installation that installs Network Threat Protection and the firewall.

    • Symantec Sygate Enterprise Protection server migrations.



  • 8.  RE: Sep 12.1 ru 1 to ru2 client upgrade

    Posted Jan 29, 2013 04:50 AM

    Hi,

    Simple and short does the upgrade from 12.1 to 12.1. ru2 require a restart?

    --> Reboot is mandatory.

    However it can be scheduled at later time with the help of reboot manager.

     



  • 9.  RE: Sep 12.1 ru 1 to ru2 client upgrade

    Posted Feb 25, 2013 07:42 PM

    Yes, the answer is it cannot be skipped, but then here's another way that I implement to prevent reboot prompt:

     

    Two settings you need to configure.

    When you created the package under Admin page >> Install Packages >> Client Install Settings, select the "Schedule Reboot" tab and set it to what you want here.

    Than second step:

    Go to Clients page >> select a group >> Policies tab >> General Settings >> Restart Settings tab

    Set it to what you need it to be.

    Configuring both of these will get you what you need as you can supress the reboot by configuring these 2 settings.

    The steps above has been suggested by Brian81 and it works for me.

    HTH

     



  • 10.  RE: Sep 12.1 ru 1 to ru2 client upgrade

    Posted Feb 26, 2013 06:09 AM

    Hi

    If NTP is installed you will need a restart, also in later stage also you can restart.

    But, recomendation is to restart the SEP client after every upgrdation.

    Regards

     



  • 11.  RE: Sep 12.1 ru 1 to ru2 client upgrade

    Posted Feb 26, 2013 06:20 AM

    yes restart required for SEP clients to upgrade to the latest version

    https://www-secure.symantec.com/connect/articles/upgrade-process-sep-121-ru1-mp1-sep-121-ru2