Endpoint Protection

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  • 1.  SEP 12.1 Disk Space (data\outbox\ImportPackage)

    Posted Nov 04, 2011 07:07 AM

    Hi,

    After our update from SEPM 11 to 12.1 we have a disk space problem.

    In "C:\Programme\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage" are a lot of files (each about 150MB). Every day there will be 1 to 4 more files (111 files = 13.5GB until now) . The files have names like "8FB309E851D5C8AF2F74A614CFC40FE2" without file extension.

    Where do this files come from? How can i delete them?

    Tanks.



  • 2.  RE: SEP 12.1 Disk Space (data\outbox\ImportPackage)
    Best Answer

    Trusted Advisor
    Posted Nov 04, 2011 07:12 AM

    Hello,

    These files were suppose to be Truncated during Upgrade process.

    Follow the Steps below for deleting those files:

    1. Stop the Symantec Embedded database and Symantec Endpoint Protection Manager service from services.msc
    2. Go to: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage
    3. Delete the files from Import package and monitor it 

    Hope that helps!!



  • 3.  RE: SEP 12.1 Disk Space (data\outbox\ImportPackage)

    Posted Nov 04, 2011 07:34 AM

    Hi

    Same problem here after upgrading 11.0 to 12.1.In (C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub) ClientPackages folder is taking more than 5 GB.Is that normal?

     

    Regards

    Sayan



  • 4.  RE: SEP 12.1 Disk Space (data\outbox\ImportPackage)

    Posted Nov 04, 2011 08:03 AM

    Simply Delete the Contents of the packages. Change the Databse Log settings as well



  • 5.  RE: SEP 12.1 Disk Space (data\outbox\ImportPackage)

    Posted Nov 11, 2011 01:52 AM

    Hi All

    I have changed database settings and deleted all items in same path,but after that all of my clients are showing offline except my server agent.

     

    Regards

    Sayan



  • 6.  RE: SEP 12.1 Disk Space (data\outbox\ImportPackage)

    Broadcom Employee
    Posted Nov 11, 2011 02:06 AM

    what files did you delete?

    the communication should not break if you delete the packages.



  • 7.  RE: SEP 12.1 Disk Space (data\outbox\ImportPackage)

    Posted Nov 16, 2011 07:12 AM

    Hi pete

    no actually I have deleted all of the old packages.



  • 8.  RE: SEP 12.1 Disk Space (data\outbox\ImportPackage)

    Posted Nov 21, 2011 12:26 PM

    I deleted the old(er) files, but what should the database settings be? I have 10,00 entries, expires after 60 days on all my Management Server Log settings.