Endpoint Protection

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  • 1.  Sem.log file

    Posted Feb 23, 2012 12:43 AM

    Hi ,

     

    Sem.log file taking too much of disk spcae near about 116 Gb.

    Please let me know what  its use

    and can I delete it.



  • 2.  RE: Sem.log file

    Broadcom Employee
    Posted Feb 23, 2012 01:30 AM

    do you mean sem5.log? is this SEPM 12.1? If yes,

    check these steps

    1) Stop the Symantec Endpoint Protection Manager and Symantec Embedded Database Service.

    2) Rename / Delete the current log (sem5.log)

    3) Click Start, click on Run and Type "CMD" then click OK

    4) In the Command Prompt type: "CD C:\Program Files\Symantec\Symantec Endpoint Protection Manager\ASA\win32\" and press Enter this will change directories to the folder containing dbsrv11.exe.

    5) To force the recreation of sem5.log. Type: "dbsrv11 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and press Enter

    6) Click Start, click on Run and Type "services.msc" then click OK and start the Symantec Embedded Database Service

    7) Start the Symantec Endpoint Protection Manager service.

     

    If this is SEP 11

    follow these steps

    1) Stop the Symantec Endpoint Protection Manager and Symantec Embedded Database Service.

    2) Rename / Delete the current log (sem5.log)

    3) Click Start, click on Run and Type "CMD" then click OK

    4) In the Command Prompt type: "CD C:\Program Files\Symantec\Symantec Endpoint Protection Manager\ASA\win32\" and press Enter this will change directories to the folder containing dbsrv11.exe.

    5) To force the recreation of sem5.log. Type: "dbsrv9 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and press Enter

    6) Click Start, click on Run and Type "services.msc" then click OK and start the Symantec Embedded Database Service

    7) Start the Symantec Endpoint Protection Manager service.

     

     

     

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  • 3.  RE: Sem.log file

    Posted Feb 23, 2012 02:30 AM

    You can delete the file and then re-create the same. Are you using 12.1 RU1 SBE?



  • 4.  RE: Sem.log file
    Best Answer

    Posted Feb 23, 2012 06:15 AM

    "Thumbs up" to the advice, above!  It sounds like you have encountered a known issue.

    The good news is that a fixtool is now available from Technical Support.  Here is an article with the details:

     

    Symantec Endpoint Protection Manager (SEPM) Database Transaction Log (sem5.log) Consumes Hard Drive Space in SEP SBE 12.1 RU1
    Article: TECH178718   |  Created: 2012-01-11   |  Updated: 2012-02-23   | 
    Article URL http://www.symantec.com/docs/TECH178718


     Please do update this thread with your results, after you have received and run this tool! &: )



  • 5.  RE: Sem.log file

    Posted Feb 24, 2012 01:59 AM

    Yes we are using 12 RU1....