Endpoint Protection Small Business Edition

 View Only
  • 1.  Sem5 file of Endpoint Protection 12.1 is too big

    Posted Oct 08, 2012 09:00 PM

    Good Morning,

     

    We have a Endpoint Protection Conosole Manager 12.1 version, We have a problem whit the Sem5 file, Four months ago the Sem5 file size was of 10 G and now the size file is 56 G. The problem is that this file is growing each mount. I want to know if I can shirnk this file or I have to reinstall the Console Manager again and errase this file.  



  • 2.  RE: Sem5 file of Endpoint Protection 12.1 is too big

    Broadcom Employee
    Posted Oct 08, 2012 09:12 PM

    this is a known thing, check this article

    Symantec Endpoint Protection Manager (SEPM) Database Transaction Log (sem5.log) Consumes Hard Drive Space in SEP SBE 12.1 RU1

    http://www.symantec.com/docs/TECH178718



  • 3.  RE: Sem5 file of Endpoint Protection 12.1 is too big

    Posted Oct 08, 2012 09:29 PM

     

    1) Stop the Symantec Endpoint Protection Manager and Symantec Embedded Database Service.

    2) Rename / Delete the current log

    3) Click Start, click on Run and Type "CMD" then click OK

    4) In the Command Prompt type: "CD C:\Program Files\Symantec\Symantec Endpoint Protection Manager\ASA\win32\" and press Enter this will change directories to the folder containing dbsrv11.exe.

    5) To force the recreation of sem5.log. Type: "dbsrv11 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and press Enter

    6) Click Start, click on Run and Type "services.msc" then click OK and start the Symantec Embedded Database Service

    7) Start the Symantec Endpoint Protection Manager service.

    Reference :

    https://www-secure.symantec.com/connect/forums/sem5log-keeps-growing

    https://www-secure.symantec.com/connect/forums/sem5log-growing-huge-size



  • 4.  RE: Sem5 file of Endpoint Protection 12.1 is too big
    Best Answer

    Broadcom Employee
    Posted Oct 09, 2012 07:50 AM

    Hi,

    This article can help you but issue may reoccurred.

    Symantec Endpoint Protection Manager (SEPM) Database Transaction Log (sem5.log) Consumes Hard Drive Space in SEP SBE 12.1 RU1

    http://www.symantec.com/docs/TECH178718

    First you should upgrade to the latest version i.e. SEP 12.1 RU1 MP1

    Upgrade path is SEP 11.x / 12.1 RTM --> SEP 12.1 RU1 --> SEP 12.1 RU1 MP1

    No need to reinstall SEPM in your case.

    We have a tool to shrink the database but I would suggest follow the above recommendations,

    Shrink the Symantec Endpoint Protection Manager 12.1 embedded database

    https://www-secure.symantec.com/connect/downloads/shrink-symantec-endpoint-protection-manager-121-embedded-database



  • 5.  RE: Sem5 file of Endpoint Protection 12.1 is too big

    Posted Oct 10, 2012 05:40 PM

    Buen dia para todos muchas gracias por la colaboracion

     

    Realice el procedimiento en el CMD  y me dice que  “dbsrv11” no se reconoce como  un comando interno o externo, programa o archivo por lotes ejecutable.  ¿Qué puedo hacer ?

     



  • 6.  RE: Sem5 file of Endpoint Protection 12.1 is too big

    Broadcom Employee
    Posted Oct 11, 2012 02:18 AM

    Hola,

    Marque esta nota en el artículo (hay un espacio después-f y "C: \ ...) Asegúrese de que ha introducido el comando correctamente al 100%.

    A pesar de que en algún momento sale este error debido a un problema de sintaxis.