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Scan Engine/SAV for NAS - Manual Liveupdate?? Win 2008 R2.

  • 1.  Scan Engine/SAV for NAS - Manual Liveupdate?? Win 2008 R2.

    Posted Feb 24, 2012 05:43 AM

    Hi, long sotry short, you may of seen, we are having problems with Java LiveUpdate working from SE 5.2.11.

     

    In the meanwhile is there a way to manually download the defs?  I have tried going to the liveupdate site and downloading the package for Windows, that ends in i32.exe, but I get this message:

     

    Is there a 64bit version or manual container I can download and copy to reelvant directory to get this up to date?

     

    Getting desperate here, any help appreciated!

     

    Thanks

     



  • 2.  RE: Scan Engine/SAV for NAS - Manual Liveupdate?? Win 2008 R2.

    Broadcom Employee
    Posted Feb 24, 2012 05:53 AM

    check this link

    How to apply Intelligent Updater virus definitions manually to Scan Engine 5.x

    http://www.symantec.com/business/support/index?page=content&id=TECH90925

     

    download location

    ftp://ftp.symantec.com/public/english_us_canada/antivirus_definitions/norton_antivirus



  • 3.  RE: Scan Engine/SAV for NAS - Manual Liveupdate?? Win 2008 R2.

    Posted Feb 24, 2012 06:37 AM

    Thank You Pete - sorry for duplicate.

     

    Never know which board to put on - think one is more quiet than the other!

     

    Having a read and test now.



  • 4.  RE: Scan Engine/SAV for NAS - Manual Liveupdate?? Win 2008 R2.

    Posted Feb 24, 2012 07:17 AM

    Hi,

    As the article suggests I try the i86.exe file (as no SEP on my test box), but I get the following message:

     

     

    Trying the 64bit one now...



  • 5.  RE: Scan Engine/SAV for NAS - Manual Liveupdate?? Win 2008 R2.

    Posted Feb 24, 2012 07:28 AM

    Try the 64bit version and get this message:

     

    Is there a way to extract the contents of the defs and dump them in the directory manually?  Seem to be stuck ina  opp that its doesn;lt like being on a 64bit OS?

     



  • 6.  RE: Scan Engine/SAV for NAS - Manual Liveupdate?? Win 2008 R2.

    Broadcom Employee
    Posted Feb 24, 2012 08:06 AM

    which one did you used?

    20120223-001-i64.exe
     

     or

    20120223-001-v5i64.exe
     

    can you try the one which you have not tried?



  • 7.  RE: Scan Engine/SAV for NAS - Manual Liveupdate?? Win 2008 R2.

    Posted Feb 24, 2012 08:34 AM


  • 8.  RE: Scan Engine/SAV for NAS - Manual Liveupdate?? Win 2008 R2.

    Posted Feb 24, 2012 09:24 AM

    I have managed a bodge for now, but it still does not work - think I will look to use our central LUA - thanks for the help Pete.



  • 9.  RE: Scan Engine/SAV for NAS - Manual Liveupdate?? Win 2008 R2.

    Broadcom Employee
    Posted Feb 24, 2012 09:46 AM

    didnt the other exe helped?



  • 10.  RE: Scan Engine/SAV for NAS - Manual Liveupdate?? Win 2008 R2.

    Posted Feb 24, 2012 11:21 AM

    The following article guides you though updating Scan Engine defs manually on your 64bit os.

    Intelligent Updater not working with Symantec Scan Engine 5.2 installed on 64-bit Operating System.: http://www.symantec.com/business/support/index?pag...



  • 11.  RE: Scan Engine/SAV for NAS - Manual Liveupdate?? Win 2008 R2.

    Posted Feb 27, 2012 05:20 AM

    Hi Ben - there is no link to the article.

     



  • 12.  RE: Scan Engine/SAV for NAS - Manual Liveupdate?? Win 2008 R2.

    Posted Feb 27, 2012 09:59 AM

    Strange, I see the link and was able to access it in previous post.

    http://www.symantec.com/business/support/index?page=content&id=TECH98061