Endpoint Protection

Hi

I have SEP 11.7 and we lost the password of admin user, how we can reset the password

Thanks

Resetting the administrator password to admin

You can use the resetpass.bat to reset the password for the Symantec Endpoint Protection Manager admin account.

Note:
 If you change the admin account name to something other than admin and then subsequently run resetpass.bat, it changes the account name back to admin.
 

To reset the administrator password

1.Open Windows Explorer on the computer that runs Symantec Endpoint Protection Manager.
2.Locate the <Drive>:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools folder.
3.Double-click the resetpass.bat executable file.
The password is reset to admin.

4.Change the password immediately.
 

Warning: Do not use the "admin" account when setting up Active Directory Authentication. You must use a new Administrator account to use Active Directory authentication. For more information, see the Symantec Technical Support knowledge base article,

http://www.symantec.com/business/support/index?page=content&id=TECH104726&locale=en_US

Agree with Manish and Gsp_sepm. Batch file help to reset the password.

Thumb up on the attach comments. Hope that come fullfil your password reset requirement.

Hi ,

have you received the solution ?

Hi Golani,

Go to programfiles\symantec\symantec endpoint protection manager\tools.

Run reset.bat

Login the SEPM

Username:- admin

Password:- admin

Hello Golani,

Were you able to get your issue resolved?

Regards,

James

Hi Golani,

Your issue is sort out or still pending??

Regard

Hemant

Hi Golani,

If your issue sorted then pls mark the solution as answered comments

Hello gsp_sepm,

In the future, please refrain from bumping old, obsolete threads.

Thanks!

Regards,

James