Endpoint Protection

I install symantec endpoint only for testing purpose, now i forget the password of adimn ID. How to unlock and reset the password?

System is not in network. Endpoint 12.1.2

check these links and article which tell show to reset the password

https://www-secure.symantec.com/connect/forums/resetpassbat-work-sep12#comment-9141151

https://www-secure.symantec.com/connect/articles/how-reset-symantec-endpoint-protection-manager-console-password-sep-121

Hello,

Check this Article:

How to Reset Symantec Endpoint Protection Manager Console password in SEP 12.1

https://www-secure.symantec.com/connect/articles/how-reset-symantec-endpoint-protection-manager-console-password-sep-121

Hope that helps!!!

Thumbup to  pete & mithun. you can use the reset.bat tool for the password reset. For the tool you can contact with Technical Support Team.

How to create a new case in MySupport

http://www.symantec.com/docs/TECH58873

OR 

Phone numbers to contact Tech Support:-

Regional Support Telephone Numbers:

• United States: https://support.broadcom.com (407-357-7600 from outside the United States)
• Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
• United Kingdom: +44 (0) 870 606 6000

Call support and get the resetpass.bat file. It will reset the admin account

Please update the current status in thread or mark as Solved with the helpful one.