Jane,
Sorry for the dumb question.
Have you looked at this thread:
http://www.altirigos.com/vbulletin/ds-console-web-console/6817-problems-ahoy.html
They talk about the issue you are having
<QUOTE>
In the DS Console, click Tools -> Options. Select the Agent Settings tab and click the Change Default Settings button. Any changes here will apply to all new AClient installs.
As for the remote control waiting for client to accept connection problem, ensure that you don't have Prompt the user before performing actions Remote Control checked in the agent settings (on the Access tab).
</QUOTE>
.
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<QUOTE>
Verify this in your aclient.inp
Code:
;---------------------------------------------------------------------
; UseRCDrivers - Specifies whether or not keyboard and mouse filter
; drivers are installed for remote control. If the
; drivers are not installed, you will not be able to
; use the Remote Control feature to log in to Windows
; NT and 2000 machines.
; optional ( Yes / No ) - Default - No
;---------------------------------------------------------------------
UseRCDrivers=No
;---------------------------------------------------------------------
; AllowRemoteControl - Specifies whether or not this computer can be
; remote controlled
;---------------------------------------------------------------------
AllowRemoteControl=Yes <-----Verify Setting
;BlockedDaysSun=FALSE
;BlockedDaysMon=FALSE
;BlockedDaysTue=FALSE
;BlockedDaysWed=FALSE
;BlockedDaysThu=FALSE
;BlockedDaysFri=FALSE
;BlockedDaysSat=FALSE
;ScheduledBlockStart=8:00
;ScheduledBlockEnd=18:00
I am assuming the client is XP not 2k.
</QUOTE>
Hope This Helps.
Marco