Endpoint Protection

I have to represent the following things to our clients. please help me with power point documents or any other documents ( slide show,screenshot etc) . Please............

 

• Current infrastructure for SEP (both H/W and VM)
• Dependency/Challenge with existing infrastructure
• SEP Migration for version up gradation (from 11.x to 12.x)
• Any challenge from SEP end for endpoint that are under VM environment
• Minimum recommended server configuration for SEP (need clear proof/reference document from Symantec)
• Support matrix (with detail workflow diagram mentioning activity escalation flow to Symantec)
• AOB

you can reach to the symantec partner or sales. they should help you drive the lead.

If possible please provide me some related documents. Please.......

Hello,

I agree with above comments.

This is 1 area where you would require assistance from a Symantec Partner.

As we do not know the Current / Existing Infrastructure and neither we know the dependency in that environment.

To find a specialist in your area, visit the Symantec Partner Locator.

looking at your requirement, following should help system requirement link http://www.symantec.com/business/support/index?page=content&id=TECH163829 the best practices for VM environment http://www.symantec.com/docs/TECH173650 the new features of 12.1 Ru x http://www.symantec.com/docs/HOWTO81091

SEP 12.1 Best Practices in a Virtual Environment

https://www-secure.symantec.com/connect/sites/default/files/SEP%2012.1%20Virtualization%20Best%20Practices.pdf
 

Best Practices for Installing Symantec Endpoint Protection (SEP) on Windows Servers

https://www.symantec.com/business/support/index?page=content&id=TECH92440

 

 

Hi,

SEP Migration for version up gradation (from 11.x to 12.x)

--> Check this thread

https://www-secure.symantec.com/connect/forums/move-sep-11-new-server-and-then-upgrade-sep-121#comment-8145961

Any challenge from SEP end for endpoint that are under VM environment

--> I don't think so

Minimum recommended server configuration for SEP (need clear proof/reference document from Symantec)

--> With every release Symantec will provide system requirements document, you should check the same.

for an e.g. check this article

http://www.symantec.com/docs/TECH165172

Support matrix (with detail workflow diagram mentioning activity escalation flow to Symantec)

--> I think only business partner can provide you this info.

 

HI,

Check this link may be help

ftp://ftp.tsh.net.au/NTC/Promotional USB Drives/Symantec End Point USB/handouts 20-9-11/licensing guides/SEP 12_1 License and Support Services Guide (LSSG).pdf

HI,

Check this artical may be help

https://www-secure.symantec.com/connect/articles/scope-work-implementation-symantec-endpoint-protection-121