Endpoint Encryption

 View Only
  • 1.  PGP License State gone to Invalid

    Posted Jul 26, 2011 06:32 PM

    Our PGP Command Line has gone to an "Invalid" state before the expiration period, which is months away and has an expiration of "Never".  When I run the pgp --version -verbose I get this information below.  I've excluded some information from that content.  I have tried rerunning the pgp --license-authorize just as we did the last time we renewed the license but it displays the message (2706:PGP Command Line already has a license).

    ***********************************************************************

    PGP Command Line 9.6 build 180
    Copyright (C) 2007 PGP Corporation
    All rights reserved.

    License information:
     State: Invalid
     Evaluation: No
     Expiration: Never
     Name: Authorized User
     Email: 

     Organization: Authorized Company
     License number: 

     Options: Encrypt/Sign enabled
     Options: Decrypt/Verify enabled
     Number of CPUs allowed: 1-999999

    Passphrase cache information:
     Cache new passphrases: Disabled
     Currently cached passphrases: 0

    System information:
     Operating system: Win32
     Number of CPUs: 2

    Time information:
     Time zone offset: -5:00
     Current time (UTC): 2011-07-26T22:20:43Z
     Current local time: 2011-07-26T17:20:43-05:00

    File information:
     Home Directory: C:\Program Files\PGP Corporation\
     Personal Directory: C:\Program Files\PGP Corporation\
     Public Keyring: C:\Program Files\PGP Corporation\pubring.pkr
     Private Keyring: C:\Program Files\PGP Corporation\secring.skr
     Random Seed: C:\Program Files\PGP Corporation\randseed.rnd

    PGPsdk information:
     Runtime version: 3.8.0 release
     FIPS mode: Disabled
     Hardware RNG: Not detected

    Public key algorithms:
     [EDSVG] RSA (PGP) - RSA
     [ED--G] Elgamal - Elgamal
     [--SVG] Digital Signature Standard - DSA

    Symmetric ciphers:
     IDEA
     3DES
     CAST5
     Twofish
     AES128
     AES192
     AES256
     Blowfish
     Arc4_128

    Hashes:
     MD5
     SHA
     RIPEMD160
     SHA256
     SHA384
     SHA512

    Compression:
     None
     ZIP
     ZLIB
     BZIP2

    ************************************************************



  • 2.  RE: PGP License State gone to Invalid

    Posted Jul 27, 2011 01:57 AM

    Hello,

     

    please use the --license-authorize command as you did before, but add the option --force .
    This will re-install the license.

    I also suggest you look at upgrading your PGP Command Line installation, since version 9.6 is quite old.



  • 3.  RE: PGP License State gone to Invalid

    Posted Jul 28, 2011 12:24 AM

    There was an issue in 9.6 that would manifest itself as this problem.  Is the SDK service still running?  I do recommend you upgrade to resolve this issue.



  • 4.  RE: PGP License State gone to Invalid

    Posted Aug 01, 2011 06:15 PM

    Thanks for the reply.  I'll try the upgrade to the latest 10.2 and see if that fixes the problem.