Hi Vaibhav,
Problem solved!
I was finally able to get the encryption started after being unable to resume from the 0.0% mark. Below are the steps I took:
1. Refer to the Symantec best practices guide for PGP Desktop (running on AC, legacy mode in bios, make sure CompuTrace is in bios mode not mbr (if it's on your system), create Windows firewall exceptions for all of the PGP services running in task manager (not sure if this helped), run CHKDSK /r, run scandisk and also the hdd drive can't use GPT partioning methods.
2.If none of the methods below worked for you in DOS (navigate to the PGP directory) then proceed to step 3:
pgpwde --stop --disk 0 -p "passphrase here
pgpwde --decrypt --disk 0 - p "passphrase here"
pgpwde --secure --disk 0 -p "passphrase here"
3.You will need a hex editor (I used Hxd Hex Editor) for this part. Backup your entire HDD before you make any edits! Close PGP and open up the editor and select your HDD under Physical disks. Once it populated search for "EFI Part" in only section 1! Wipe out "all" of section 1 (where EFI PART is located) and replace everything with 0s.
4.Hit Save then Restart the computer
5. Open up command prompt and navigate to the PGP directory then run the following command:
pgpwde --disk 0 --decrypt -p password
Once it successfully finishes the process, restart the computer.
6. Once you arrive back on the desktop, the PGP lock will still be in the tray. Click on it and exit out of all PGP services.
7. (This part may differ if you have the standalone version, I'm using the corporate version) The next thing we need is for the PGP universal server setup to pop up once we open up PGP again. We need to first go to Start then Run, in the box type %appdata%\pgp corporation then delete the PGP folder. Next head over to your Documents or My Documents folder and delete the 2 keys in the PGP folder (pubring & secring).
8.Launch the PGP Tray executable, after a few seconds the login box should pop up (enter your credentials) with another setup, hit the bubble I am a new user then fill in your Windows password. Once that is finished, the whole disk encryption icon should AUTOMATICALLY spin-up by the clock (If that didn't work for you,I don't know what else will. This procedure took me over a week to figure out and I hope this adds value for someone else out there).
9. The final result:
I finally passed the IBM PGP requirement for HDDs.
Thanks,
-Antoine S.