Hello,
Check these Articles:
The SymWISE email subscription and RSS feed services
http://www.symantec.com/docs/TECH133236
QuickStart Guide - How to subscribe to and manage SymWISE article and common topic subscriptions
http://www.symantec.com/docs/HOWTO31128
Symantec will send Software Upgrade Notifications to eligible customers starting on the product release date.
You are able to see your Software Version Upgrade notifications on the Symantec Licensing portal using the following steps:
- Go to https://licensing.symantec.com
- Login or create an account
- Once logged in, click the Software Version Upgrade button
- Click the “I do not have a notification ID” button
- Follow the instructions on the proceeding pages to obtain your upgrade. If we are unable to validate your upgrade eligibility, you will be asked to contact Symantec Customer Care.
Email notifications will be sent to customer contacts designated as Technical Contacts or contacts designated as License Owners within the Symantec Licensing Portal. For customers without email addresses within the Symantec Licensing Portal, a physical letter Software Version Upgrade notification will be sent to the address on record.
Reference:
Version Upgrades FAQ
http://www.symantec.com/products-solutions/licensing/upgrading-products/detail.jsp?detail_id=faq#
Hope that helps!!