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Need to migrate Symantec Database (SQL) from 2005 to 2012

  • 1.  Need to migrate Symantec Database (SQL) from 2005 to 2012

    Posted Apr 22, 2013 02:23 PM

    Hi ,

    we are planning to migrate teh SQL database from 2005 to 2012.. we have one primary server and one secondary server.

    Database is installed on Primary server. No database on Secondary server. Is there any Documents for this?

    After SQL migration , did we need to re confiure SQPM sever. are any requirments required for this?

     



  • 2.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Posted Apr 22, 2013 02:25 PM

    You can follow this KB article

    How to move the Symantec Endpoint Protection Manager SQL database to a new SQL Server

    Article:TECH174821  |  Created: 2011-11-18  |  Updated: 2012-01-06  |  Article URL http://www.symantec.com/docs/TECH174821

     

    Good thread about it here:

    https://www-secure.symantec.com/connect/forums/instruction-moving-sepm-database-new-sql-server



  • 3.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Trusted Advisor
    Posted Apr 22, 2013 02:57 PM

    Hello,

    What version of SEP 12.1 are you running?

    Make sure you are running SEP 12.1 RU2 and above.

    Check this Article:http://www.symantec.com/docs/TECH200682

    The SEP 12.1 RU2 SEPM can use the following releases of Microsoft SQL Server as its datastore:

    • SQL Server 2005, SP4
    • SQL Server 2008
    • SQL Server 2008 R2
    • SQL Server 2012

    All versions are supported, except for Compact or Express versions of MS SQL.

    Secondly, you may like to check this Article:

    Migrating to Microsoft SQL 2008 from a previous version

    http://www.symantec.com/docs/HOWTO17917

    Hope that helps!!



  • 4.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Posted Apr 23, 2013 07:17 AM

    Hi

    Please follow the link and let us know whether it helped you

    http://www.symantec.com/business/support/index?page=content&id=TECH104723&actp=search&viewlocale=en_US&searchid=1366715774950

     

    Regards



  • 5.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Posted Apr 23, 2013 07:38 AM

    Hi Mithun,

    Currently we are running on SEPM 12.1 RU1 MP1. Database is installed in primary SEPM server.

    After reading the articles I undersstand the below procedure.. Please  correct if I am wrong.

    1. First we need to take SQL Backup  through SQL

    2. Backup the server certificates. (DId we need to back database through SEPM through  backup and restore tool?)

    3. Un install the SEPM . and uninstall the SQL 2005 . But some where in the article they have mention that to install the SQL client tools.. why we need to install SQL client tools , when database is  in same server where SEPM is installed.

    4. Now Install the SQL server 2012  , restore teh SQL database through SQL and install the SEPM . and restore the server certificates. and select the exsisting Database.

    5. Now no need to reconfiure the SEPM sever, because during SEPM installation , all details will be provided like SQL databse path.

    6. Currently we have installed SQL 2005 in windows authentication mode. now can we install SQL 2012 in mixed authentication mode..?

    please let me know if I miss anything?



  • 6.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Posted Apr 23, 2013 07:46 AM

    hello,

    Check chetan comments

    https://www-secure.symantec.com/connect/forums/migrating-sepm-database-sql-2005-sql-2008#comment-5834701

    Look this discussion

    https://www-secure.symantec.com/connect/forums/sepm-database-migration-sql-2008-question



  • 7.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Posted Apr 23, 2013 08:00 AM

    Hi Manish,

     

    Thanks for the articles.  Bit my question is why we need to install SQL client ? this part confuses me..

    Because we have only installed SQL server ?



  • 8.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Posted Apr 23, 2013 08:09 AM

    If your database is located on a remote server, you must also install SQL Server client components on the computer that runs Symantec Endpoint Protection Manager. if its local not needed

     

     


  • 9.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Posted Apr 26, 2013 04:21 PM

    Hi,

     

    I have one more question.

     

    Currenty we have installed SQL 2005 Ent SP3, not we are planning to install SQL 2012 STD version .

     

    Is there any issues  while restoring the SQL database (2005 Ent ) to 2012 STD, is it recommended ? or it supported ?

     

    Not sure whetehr this is roght plcae to ask this question , can any one  clarify my question



  • 10.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Posted Apr 26, 2013 10:51 PM

    Per release notes, it is supported:

     

    System Requirements for Symantec Endpoint Protection, Enterprise and Small Business Editions, and Network Access Control 12.1.2

    http://www.symantec.com/docs/TECH195325

     

    So you should be able to do this.



  • 11.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Broadcom Employee
    Posted Apr 26, 2013 11:05 PM

    on secondary server (load balancing) you need to install the SQL client for 2012.



  • 12.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Posted Apr 29, 2013 07:40 AM

     May be My question confuses ..  MY question is

    Is SQL 2005 Ent database support on SQL 2012 STD version ?

    we are taking backup from SQL 2005 Ent version and restoring on SQL 2012 STD  version.



  • 13.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Posted Apr 29, 2013 07:50 AM

    hello,

    You can check this Microsoft Kb

    Supported Version and Edition Upgrades

    http://msdn.microsoft.com/en-us/library/ms143393.aspx

     

    Upgrade from

    Supported upgrade path

    SQL Server 2005 SP4 Enterprise

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2005 SP4 Developer

    SQL Server 2012 Developer

    SQL Server 2005 SP4 Standard

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2012 Standard

    SQL Server 2005 SP4 Workgroup

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2012 Standard

    SQL Server 2012 Web

    SQL Server 2005 SP4 Express,

    SQL Server 2005 SP4 Express with Tools, and

    SQL Server 2005 SP4 Express with Advanced Services

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2012 Standard

    SQL Server 2012 Web

    SQL Server 2012 Express

    SQL Server 2008 SP2 Enterprise

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2008 SP2 Developer

    SQL Server 2012 Developer

    SQL Server 2008 SP2 Standard

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2012 Standard

    SQL Server 2008 SP2 Web

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2012 Standard

    SQL Server 2012 Web

    SQL Server 2008 SP2 Workgroup

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2012 Standard

    SQL Server 2012 Web

    SQL Server 2008 SP2 Express,

    SQL Server 2008 SP2 Express with Tools, and

    SQL Server 2008 SP2 Express with Advanced Services

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2012 Standard

    SQL Server 2012 Web

    SQL Server 2012 Express

    SQL Server 2008 R2 SP1 Datacenter

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2008 R2 SP1 Enterprise

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2008 R2 SP1 Developer

    SQL Server 2012 Developer

    SQL Server 2008 R2 SP1 Standard

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2012 Standard

    SQL Server 2008 R2 SP1 Web

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2012 Standard

    SQL Server 2012 Web

    SQL Server 2008 R2 SP1 Workgroup

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2012 Standard

    SQL Server 2012 Web

    SQL Server 2008 R2 SP1 Express,

    SQL Server 2008 R2 SP1 Express with Tools, and

    SQL Server 2008 R2 SP1 Express with Advanced Services

    SQL Server 2012 Enterprise

    SQL Server 2012 Business Intelligence

    SQL Server 2012 Standard

    SQL Server 2012 Web

    SQL Server 2012 Express

     



  • 14.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Posted Apr 29, 2013 07:50 AM

    Is this more a SQL question than a SEP question?

    Perhaps the below would help:

    http://msdn.microsoft.com/en-us/library/ms177429.aspx

    SEPM does support SQL Server 2012



  • 15.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Posted May 02, 2013 10:01 AM

     

     

    Hi Team ,

    Method 1:

    As per the below link from chethan suggestions, I have migrated SQL database from 2005 to 2012. 

    https://www-secure.symantec.com/connect/forums/migrating-sepm-database-sql-2005-sql-2008#comment-5834701

    After following the steps provided by chethan, we have few issues. Below is procedure which I have done.

    1. Backup the SEPM server certificates and properties.

    2. Backup the SQL database by using SQL Backup.

    3. Uninstall SQL 2005 and SEPM. 12.1 RU1 MP1

    4. Installed the SQL 2012 and restore the SQL backup and installed the SEPM 12.1 RU2 and 12.1 RU2 MP1 and configure SQL database as existing Database ,at end of the configuration getting message like that the server exist do you want to overwrite click yes and I click yes.

    5. After installation, when I login to SEPM console we are getting unexpected Error, and we lost all client groups which we have created in SEPM. (Groups for desktops and servers). I restored server certificates.

    6. After some time clients are reporting to Default Group.

    7. For unexpected error I checked all the settings as per the below article. All settings correctly configured like OBDC, local admin rights for Domain account which using  for SQL database.

    http://www.symantec.com/business/support/index?page=content&id=TECH200253

    Method 2:

    1. Backup the SQL database (Full) by using the SQL backup.

    2. Uninstalled the SQL 2005

    3. Installed the SQL 2012 STD. Restore the SQL back from backup

    4. Reconfigured the SEPM. Clients are reporting to SEPM with correct Groups.  But still here also I am getting Unexpected error while login to SEPM.

    5. When I tried to login through Web console also same issue.            

    6. When I upgrade the SEPM 12.1 RU2 and RU2 MP1 in existing environment, with SQL 2005 SP4 and SEP 12.1 RU1 MP1, I have no issues while logging to SEPM , we have only issues when we migrated to SQL 2012

    I have below question can someone help me on this?

    1. Why Clients groups are deleted even if we are using Existing Database, as per Chetan recommended procedure? And why we need to restore server certificates as we are using the same Hostname and Same database.

     

     

     

     



  • 16.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Trusted Advisor
    Posted May 02, 2013 01:55 PM

    Hello,

    To communicate with the clients, the management server uses a server certificate. For the management server to identify and authenticate itself with a server certificate, Symantec Endpoint Protection Manager encrypts the data by default. However, there are situations where you must disable encryption between the server and the client.

    You may also want to back up the certificate as a safety precaution. If the management server is damaged or you forget the keystore password, you can easily retrieve the password.

     

    Check this Article:

    About server certificates

    http://www.symantec.com/docs/HOWTO81145

    Hope that helps!!



  • 17.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Posted May 02, 2013 02:06 PM

    Thanks Mithun for clarification ,Yes same thing I created a new thread, I got error message while posting the comments , thats why I cretaed new thread  ....

     

    .My question is why client groups are deleted, and why Unexpexted error error occur while login to SEPM?



  • 18.  RE: Need to migrate Symantec Database (SQL) from 2005 to 2012

    Trusted Advisor
    Posted May 03, 2013 06:41 AM

    Hello,

    I would request you to create a case with Symantec Technical Support Team.

    You may submit the scm-server-0.log and catalina.out log to the Support Team.

    How to create a new case in MySymantec (formerly MySupport)

    http://www.symantec.com/docs/TECH58873

    Regional Support Telephone Numbers:

    • United States: https://support.broadcom.com (407-357-7600 from outside the United States)
    • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
    • United Kingdom: +44 (0) 870 606 6000

    Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

    Hope that helps!!