Endpoint Protection

How to manage the systems through server if system is not in network?

It possible only though VPN connection. When you connect the system thourh VPN it will be come in your n/w and easily communicate with Server

Hi;

If you put your SEPM server to DMZ you can give a dns name to SEPM.

for example: sepm.com give a real ip to it and redirect the SEPM comunication port to sepm server. Then the client will able to connect via intrenet.

Hope the below link helpful to you

https://www-secure.symantec.com/connect/forums/regarding-laptop

https://www-secure.symantec.com/connect/forums/regarding-laptop-updation

http://www.symantec.com/business/support/index?page=content&id=TECH93033&locale=en_US

Agree with "CEMILE". Thumb Up..!!

hi - any attach document help you in your issue or not?

Issue is still pending.

Hi;

Dou you have change to test my previous post.

put your SEPM server to DMZ you can give a dns name to SEPM.

for example: sepm.com give a real ip to it and redirect the SEPM comunication port to sepm server. Then the client will able to connect via intrenet.

From your comment, it looks like the FQDN for the machine hosting SEPM is not the same as public DNS for the server.

One of the possibilities to allow clients to connect to SEPM using public DNS is to create a Management Server List with public DNS name as priority 1 entry. You can create a new Management Server List in the Policies tab, under Policy Components, and then assign it to the group of clients. For more details on how to create and assign management server list, please refer to the following URL -

http://www.symantec.com/business/support/index?page=content&id=HOWTO55402

Of course, now as you have mentioned this information will be exported along with the client package. So need to export the client export package for the group (to which MSL is assigned) and install the client. For already installed clients, you can probably export sylink.xml for the group and import this in the clients.

Check this thread

https://www-secure.symantec.com/connect/forums/how-does-one-configure-sepm-121-manage-out-network-computers

hi pathi,

have you received solution ?