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  • 1.  LUA distribution fails every time

    Posted Mar 06, 2012 06:32 AM
      |   view attached

    Hi

    We have central LUA server and this distributing content across over origination in various locations. It was fine up to 28thFeb 2012. After that download is fine, but distribution fails every time. Please refer snap shot.

    I have removed Schedule distribution and re-added again still same issue. Please help me to fix this.

    Version of LUA - 2.3.0.71

    Operating system - Windows 2008 R2 Enterprise 64bit operating system



  • 2.  RE: LUA distribution fails every time

    Posted Mar 06, 2012 07:29 AM

    Restart the LUA service and retry the download. 

    If step 1 fails, delete all contents from ‘Manage Updates’ and retry the download. 



  • 3.  RE: LUA distribution fails every time

    Broadcom Employee
    Posted Mar 06, 2012 07:31 AM

    did you check the log for the reason for failure?



  • 4.  RE: LUA distribution fails every time

    Posted Mar 06, 2012 07:46 AM

    does this link helps ?

    http://www.symantec.com/business/support/index?page=content&id=TECH136494

    Have you restarted the LUA server ? scheduled reboot if not try it once many times it does happen threashold are not released resulting Distribution failure .



  • 5.  RE: LUA distribution fails every time

    Trusted Advisor
    Posted Mar 06, 2012 07:54 AM

    Hello,

    Chech this thread, its the similar issue - 

    https://www-secure.symantec.com/connect/forums/symantec-lua-distribution-schedule-file-transfer-error

    Hope that helps!



  • 6.  RE: LUA distribution fails every time

    Posted Mar 06, 2012 08:14 AM

    Hi Vijay,

    The screenshot shows a failure, but does not get to the heart of the failure.  What is listed in the Event Log?  That should provide more infromation.

    How to Export the LiveUpdate Administrator 2.x Server Event Log Article: HOWTO61146   |  Created: 2011-11-30   |  Updated: 2011-11-30   |  Article URL http://www.symantec.com/docs/HOWTO61146 
     

    Also:

    > Version of LUA - 2.3.0.71

    I strongly recommend contacting support and downloading the new LUA 2.3.1.  Here's some details:

    LiveUpdate Administrator 2.3.1: What's New
     
    https://www-secure.symantec.com/connect/articles/liveupdate-administrator-231-whats-new

    Status update from the Symantec LUA product team
     
    https://www-secure.symantec.com/connect/blogs/status-update-symantec-lua-product-team 

     

    Also, here are some other cool LUA resources:

    A Helpful LiveUpdate Administrator 2.x Analogy (Please read + recommend to customers!):
    https://www-secure.symantec.com/connect/articles/helpful-liveupdate-administrator-2x-analogy

    Managing LiveUpdate Administrator 2.x Space Usage
    https://www-secure.symantec.com/connect/articles/managing-liveupdate-administrator-2x-space-usage

    Other New LUA Resources
    http://www.symantec.com/connect/articles/liveupdate-administrator-how-configure-remote-distribution-center
    http://www.symantec.com/connect/articles/liveupdate-administrator-product-selection-guide
    https://www-secure.symantec.com/connect/videos/liveupdate-administrator-how-configure-remote-distribution-center
     

    Hope this helps!  Please keep the thread up-to-date with your progress. &: )



  • 7.  RE: LUA distribution fails every time
    Best Answer

    Posted Mar 06, 2012 08:29 AM

    Fixed the issue :-

    We have totally 3 distribution point.

    1st one is the same LU server as a distribution point and another 2 is LU repository path (configured via IIS).

    One of the repository path not accessable. After change the permission not the distribution is happending.

    Thanks to all.



  • 8.  RE: LUA distribution fails every time

    Posted Mar 06, 2012 10:10 AM

    Cheers for taking the time to update the thread, Vijay!  The solution will be of help for future admins in the same situation. &: )