Endpoint Protection

Hi, I am using Symantec Endpoint Protection 11.0 MP1. Currently I am facing some liveupdate issue. The error log is showing "server timeout". Any idea !! Thanks in advance.

Hi,

Please Upgrade the SEP to MR4 MP2 that may solve the problem.

You are using Old age SEP

Warm regards
Sumit Bose

You can break the download into two different segments.

First select only the LUA updates and IPS signatures for download and schedule it.

Then create another download schedule for the AV and PTP signatures and schedule that as a second download. I'd done the same when I'd faced a similar issue with a customer a few months back and the splitting of the download into 2 distinct segments helped to download the entire content.

Please follow the below written steps. This will resolve the issue. 1. Open Live Update setting from Control Panel. 2. Change settings as attached picture.




3. Now go to "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate"

4. Open "Settings.LiveUpdate" & change the value as given in the attachment (Red marked).





5. Save & close it.

6. Go to start & Run. enter "luall". This will start a fresh live update.

7. See whether the process complete without error or not.

Thanks dr , its really works.

I hope u were getting Error 1835. For the the solution is avilable in KB articles