Hi everyone,

We have a client that has buy  and use  Symantec End Point Protection v11 with Windows XP before some time.

After that,  he buy update license Symantec End Point Protection v12 , because update are not available for lower versions.

The question - is it possible to use update license for installing Symantec End Point Protection v12.1 with Windows 7 ?

Thank Your

Iskren 

The question - is it possible to use update license for installing Symantec End Point Protection v12.1 with Windows 7 ?

Yes, you can use the updated license for Windows 7 machine.

How to upgrade your SEP11 license to SEP12 online

Hello,

Here the Upgrade License would allow you to download the Latest SEP 12.1 from the Symantec Fileconnect Website.

Once you have downloaded the Latest Version of DVD, you could then Migrate SEP 11.x to SEP 12.1 and use the Latest License (.slf ) file on the Symantec Endpoint Protection Manager, which would distribute the License to all client machines.

Check this Article below for all Migration Documents:

https://www-secure.symantec.com/connect/articles/quick-access-symantec-knowledgebase-articles-symantec-endpoint-protection-121

and 

SEP 12.1 and License Concept

https://www-secure.symantec.com/connect/articles/sep-121-and-license-concept

Activating your new or renewed Symantec Endpoint Protection 12.1 product license

http://www.symantec.com/docs/HOWTO55294

Hope that helps!!

Hello,

Are you planning to upgrade you SEPM and all client from 11.x to 12.1 or just one win 7 client to 12.1?

AS SEPM 11.x will not be able to manage 12.1 client.

You can install SEP 12.1 on win7 machin as unmanaged client as well.

If you are palnning to migrate,your migration path should be as below

11.x ---> 12.1RU1--> 12.1 RU1 MP1

Upgrading or migrating to Symantec Endpoint Protection 12.1(RU1 )

http://www.symantec.com/docs/TECH174545

Upgrading or migrating to Symantec Endpoint Protection 12.1.1101 (RU1 MP1)

http://www.symantec.com/docs/TECH187753

My question is similar, in my case customer bought new SEP 12.1 licenses and want to use this 12.1 license in older SEP 11 version because one of his clients is only supported in SEP11 .

Can he use the 12.1 SLF file for the SEP11 download? I have in mind that in SEP11 no slf was needed am i wrong ? Is customer care then just providing a M****** serial number so he's able to download the SEP11 after providing the customernumber `?

UPDATE: confirmed by customer care : if new customer buys SEP 12.1 he's allowed to call customer care, provides CustomerNUmber and receives M****** Serial Number to download SEP 11 from FileConnect . While SEP11 doenst need SLF he can just install the product, and he's fine.

regards
ben

Thanks Everyone, that replied to this post.

The problem was in missing SLF file. It really has no probems with new version after receiving license file.

Regards

Iskren