I have had some problems with the LiveUpdate for Endpoint Protection. It is installed as a standalone version. Basically it just never finds any updates and definitions keeps getting older and older. I just did a maual update of the definitions as they were almost 2 months old and Windows 7 started complaining.
I have connectivety. Running luall.exe doesn't give any errors. The LiveUpdate log says the following:
19-02-2012, 14:17:01 GMT -> LuComServer version: 3.3.0.96
19-02-2012, 14:17:01 GMT -> LiveUpdate Language: English
19-02-2012, 14:17:01 GMT -> LuComServer Sequence Number: 20091211
19-02-2012, 14:17:01 GMT -> OS: Windows 7 Home Premium Edition, Service Pack: 1, Major: 6, Minor: 1, Build: 7601 (64-bit)
19-02-2012, 14:17:01 GMT -> System Language:[0x0406], User Language:[0x0406]
19-02-2012, 14:17:01 GMT -> IE 7 Support
19-02-2012, 14:17:01 GMT -> ComCtl32 version: 6.16
19-02-2012, 14:17:01 GMT -> Loading C:\ProgramData\Symantec\LiveUpdate\Product.Inventory.LiveUpdate
19-02-2012, 14:17:01 GMT -> Only the LiveUpdate command lines were registered in the Product.Inventory.LiveUpdate file.
19-02-2012, 14:17:01 GMT -> Failed to load C:\ProgramData\Symantec\LiveUpdate\Product.Inventory.LiveUpdate.
19-02-2012, 14:17:01 GMT -> Opened the product inventory at "C:\ProgramData\Symantec\LiveUpdate\Product.Inventory.LiveUpdate".
19-02-2012, 14:17:01 GMT -> Combined Product Inventory Flags 0, Permanent Flags 0, Permanent Flags Filter 0
19-02-2012, 14:17:01 GMT -> LiveUpdate flag value for this run is 0
19-02-2012, 14:17:01 GMT -> ProductRegCom/luGroup(PID=5980/TID=7040): Successfully created an instance of an luGroup object!
19-02-2012, 14:17:01 GMT -> ProductRegCom/luGroup(PID=5980/TID=7040): Path for calling process executable is C:\Program Files (x86)\Symantec\LiveUpdate\LUALL.EXE.
19-02-2012, 14:17:01 GMT -> ProductRegCom/luGroup(PID=5980/TID=7040): Destroyed luGroup object.
19-02-2012, 14:17:01 GMT -> Scanning the following file for potentially malicious host entries: C:\Windows\system32\Drivers\etc\hosts
19-02-2012, 14:17:01 GMT -> Scanning the following file for potentially malicious host entries: C:\Windows\system32\Drivers\etc\lmhosts.sam
19-02-2012, 14:17:01 GMT -> LiveUpdate did not find any malicious host entries in any hosts files.
19-02-2012, 14:17:01 GMT -> **** Starting an Express Mode LiveUpdate Session ****
19-02-2012, 14:17:01 GMT -> User Type: Limited.
19-02-2012, 14:17:25 GMT -> *********************** Start of New LU Session ***********************
19-02-2012, 14:17:25 GMT -> EVENT - SESSION START EVENT - The LiveUpdate session is running in Express Mode.
19-02-2012, 14:17:25 GMT -> Check for updates to: Product: LiveUpdate, Version: 3.3.0.96, Language: English. Mini-TRI file name: liveupdate_3.3.0.96_english_livetri.zip
19-02-2012, 14:17:25 GMT -> Progress Update: TRYING_HOST: HostName: "liveupdate.symantecliveupdate.com" URL: "http://liveupdate.symantecliveupdate.com" HostNumber: 0
19-02-2012, 14:17:25 GMT -> Progress Update: TRIFILE_DOWNLOAD_START: Number of TRI files: 0 Downloading LiveUpdate catalog file
19-02-2012, 14:17:25 GMT -> LiveUpdate will download the first Mini-TRI file, liveupdate_3.3.0.96_english_livetri.zip
19-02-2012, 14:17:25 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
19-02-2012, 14:17:25 GMT -> Progress Update: PRE_CONNECT: Proxy: "(not-available)" Agent: "Symantec LiveUpdate" AccessType: 0x0
19-02-2012, 14:17:26 GMT -> Progress Update: CONNECTED: Proxy: "(not-available)" Agent: "moDa5W9fJ2b/78rMpD4qXIabbiEXQRBTwAAAAA" AccessType: 0x0
19-02-2012, 14:17:26 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantecliveupdate.com/liveupdate_3.3.0.96_english_livetri.zip", Estimated Size: 0, Destination Folder: "C:\ProgramData\Symantec\LiveUpdate\Downloads"
19-02-2012, 14:17:26 GMT -> Unable to find the property 'PREFERENCES\MAX_LIVETRI_SIZE' in settings file; using default: 1048576.
19-02-2012, 14:17:37 GMT -> HttpSendRequest (status 404): Request failed - File does not exist on the server.
19-02-2012, 14:17:37 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: - NOTE - URL: "http://liveupdate.symantecliveupdate.com/liveupdate_3.3.0.96_english_livetri.zip", Full Download Path: "C:\ProgramData\Symantec\LiveUpdate\Downloads\liveupdate_3.3.0.96_english_livetri.zip" HR: 0x802A0026
19-02-2012, 14:17:37 GMT -> HR 0x802A0026 DECODE: E_HTTP_NOT_FOUND
19-02-2012, 14:17:37 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0 , Num Successful: 0
19-02-2012, 14:17:37 GMT -> LiveUpdate will check for Mini-TRI file support on the server since the first Mini-TRI file was not available (liveupdate_3.3.0.96_english_livetri.zip).
19-02-2012, 14:17:37 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
19-02-2012, 14:17:37 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantecliveupdate.com/minitri.flg", Estimated Size: 0, Destination Folder: "C:\ProgramData\Symantec\LiveUpdate\Downloads"
19-02-2012, 14:17:37 GMT -> HttpSendRequest (status 200): Request succeeded
19-02-2012, 14:17:37 GMT -> Download complete: Original estimated file size: 1; Actual bytes downloaded: 1
19-02-2012, 14:17:37 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: URL: "http://liveupdate.symantecliveupdate.com/minitri.flg", Full Download Path: "C:\ProgramData\Symantec\LiveUpdate\Downloads\minitri.flg" HR: 0x0
19-02-2012, 14:17:37 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0 , Num Successful: 1
19-02-2012, 14:17:37 GMT -> Progress Update: HOST_SELECTED: Host IP: "63.80.138.24" URL: "http://liveupdate.symantecliveupdate.com" HostNumber: 0
19-02-2012, 14:17:37 GMT -> Attempting to load SymCrypt...
19-02-2012, 14:17:37 GMT -> SymCrypt.dll does not exist.
19-02-2012, 14:17:37 GMT -> EVENT - SERVER SELECTION SUCCESSFUL EVENT - LiveUpdate connected to server liveupdate.symantecliveupdate.com at path via a HTTP connection. The server connection connected with a return code of 200, Successfully download TRI file
19-02-2012, 14:17:37 GMT -> LiveUpdate is connected to a server with Mini-TRI file support. LiveUpdate will download and process the remaining Mini-TRI files.
19-02-2012, 14:17:37 GMT -> Check for updates to: Product: Automatic LiveUpdate, Version: 3.3.0.96, Language: English. Mini-TRI file name: automatic$20liveupdate_3.3.0.96_english_livetri.zip
19-02-2012, 14:17:37 GMT -> Progress Update: TRIFILE_DOWNLOAD_END: Number of TRI files: "0"
19-02-2012, 14:17:37 GMT -> Progress Update: TRIFILE_DOWNLOAD_START: Number of TRI files: 1 Downloading Mini-TRI files
19-02-2012, 14:17:37 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
19-02-2012, 14:17:37 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantecliveupdate.com/automatic$20liveupdate_3.3.0.96_english_livetri.zip", Estimated Size: 0, Destination Folder: "C:\ProgramData\Symantec\LiveUpdate\Downloads"
19-02-2012, 14:17:38 GMT -> HttpSendRequest (status 404): Request failed - File does not exist on the server.
19-02-2012, 14:17:38 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: - NOTE - URL: "http://liveupdate.symantecliveupdate.com/automatic$20liveupdate_3.3.0.96_english_livetri.zip", Full Download Path: "C:\ProgramData\Symantec\LiveUpdate\Downloads\automatic$20liveupdate_3.3.0.96_english_livetri.zip" HR: 0x802A0026
19-02-2012, 14:17:38 GMT -> HR 0x802A0026 DECODE: E_HTTP_NOT_FOUND
19-02-2012, 14:17:38 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0 , Num Successful: 0
19-02-2012, 14:17:38 GMT -> Progress Update: TRIFILE_DOWNLOAD_END: Number of TRI files: "0"
19-02-2012, 14:17:38 GMT -> ********* Finished Finding Available Updates *********
19-02-2012, 14:17:38 GMT -> LiveUpdate did not find any new updates for the given products.
19-02-2012, 14:17:38 GMT -> EVENT - SESSION END SUCCESSFUL EVENT - The LiveUpdate session ran in Express Mode. LiveUpdate found 0 updates available, of which 0 were installed and 0 failed to install. The LiveUpdate session exited with a return code of 100, LiveUpdate ran successfully. There are no new updates to your products.
19-02-2012, 14:17:38 GMT -> Unable to find the property 'PREFERENCES\MAX_PACKAGE_SIZE' in settings file; using default: 734003200.
19-02-2012, 14:17:38 GMT -> ProductRegCom/luGroup(PID=5980/TID=7040): Successfully created an instance of an luGroup object!
19-02-2012, 14:17:38 GMT -> ProductRegCom/luGroup(PID=5980/TID=7040): Path for calling process executable is C:\Program Files (x86)\Symantec\LiveUpdate\LUALL.EXE.
19-02-2012, 14:17:38 GMT -> ProductRegCom/luGroup(PID=5980/TID=7040): Destroyed luGroup object.
19-02-2012, 14:21:11 GMT -> Only the LiveUpdate command lines were registered in the Product.Inventory.LiveUpdate file.
19-02-2012, 14:21:11 GMT -> Integrity check of the newly saved product inventory failed with error code=0x802A0044.
I have tried reinstalling Endpoint Protection. That doesn't fin the problem either. I am unable to solve this myself. Does anyone have some good ideas?