Ghost Solution Suite

Days ago it was working with no issue now either it fails with a client timeout or it just keeps running until I decide to cancel it. Regardless the task is either failing or not completing. I also have tried on various machines with those results. I will attach a log from a system. Thanks!

I am having the same issue, and posted yesterday about it with logs.  Looking for assistance as well.  Here's the link to that post:

https://www-secure.symantec.com/connect/forums/issue-refresh-inventory-gss251

Casper73,

Your log file goes back to April 16.  You might be able to make the log a little easier to look through if you do the following:

1.  On your client stop the "Symantec Ghost Client Agent" service
2.  Rename the ngctw32.log file to ngctw32.log.old
3.  Restart the service you shut down in step 1
4.  Run the Inventory task from your console and let it run for about 10 minutes (or to failure, whichever is first)
5.  Now your ngctw32.log file will be just of that time frame if you copy and attach it right after the task is complete

Could this by anyway linked to a network issue? Maybe a change was made to the network?

We ruled out the network in our environment since the Inventory task works with a Ghost Console installed from GSS 2.5.  This only happens with us when using a Ghost Console installed from GSS 2.5.1.

I believe I did the same as I took the server off the network and onto a "dumb" switch with several computers to test with the same results. Well my GSS 2.5.1 was working flawlessly for past few months until this past Thursday when it seems now that I can not do anything with GSS but WOL local subnet and Ghost machines using Ghostcast server.