I am having issues installing CMDB solution to my NS 7 box. I can install the Data Connector but it fails to install CMDB with the following error:
Source: Altiris.NS.Installation.ProductConfigurationWorker.ConfigureProduct
Description: Failed to configure E:\Program Files\Altiris\CMDB\Config\CMDB.config
( Exception Details: System.InvalidOperationException: ExecuteNonQuery requires an open and available Connection. The connection's current state is closed.
at System.Data.SqlClient.SqlConnection.GetOpenConnection(String method)
at System.Data.SqlClient.SqlConnection.ValidateConnectionForExecute(String method, SqlCommand command)
at System.Data.SqlClient.SqlCommand.ValidateCommand(String method, Boolean async)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at Altiris.Database.DatabaseContext`1.Rollback()
at Altiris.NS.ContextManagement.DatabaseContext.Rollback()
at Altiris.NS.StandardItems.Product.ProductInstallation.InstallProduct()
at Altiris.AssetContractCommon.AssetContractCommonBaseInstallation.InstallProduct()
at Altiris.NS.Installation.ProductConfigurationWorker.ConfigureProductInternal(String configFile, Boolean ownsProgressContext, SerializationMode serializationMode)
at Altiris.NS.Installation.ProductConfigurationWorker.ConfigureProduct() )
( Exception logged from:
at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)
at Altiris.Diagnostics.Logging.EventLog.ReportException(String strMessage, String category, Exception exception)
at Altiris.NS.Installation.ProductConfigurationWorker.ConfigureProduct()
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()
)
( Extra Details: Type=System.InvalidOperationException Src=System.Data )
I have try installing to 3 different NS 7 servers and I get the same error each time. SMS 7 is installed and completly up to date.
Thanks for your help,
DK