Hello,
There are exceptions as in...
You would be able to see the logs of Client in case while creating a Report, the time Range should be selected properly.
Example:
0-30 days (client does not respond interact to SEPM)
0 to 80 days (Ofcourse, SEPM would have no logs either way)
- 50days to 0 to 30 days (SEPM would have logs of the starting 50 days from the day the client stopped reporting to SEPM)
Time Range should be either 3 months or above.