Data Loss Prevention

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  • 1.  IM Monitoring in DLP

    Posted Jun 06, 2013 04:14 AM

    Hi All,

     

    We have an requirement to monitor the IM messaging. We have a policy that creates an incident when we try to send the document with a specific keyword through IM.

    But we have an requirement, if we type same keyword as a message during the chat conversation, it shoudl create an incident.

    Is there anyway to do this..

    Thanks in advance...



  • 2.  RE: IM Monitoring in DLP

    Broadcom Employee
    Posted Jun 09, 2013 12:54 PM

    What kind of IM do you want to monitor? Is the IM out the support list of DLP? If so, it can only monitor the file transfer of the IM, not the message.



  • 3.  RE: IM Monitoring in DLP

    Posted Jun 09, 2013 10:20 PM

    V-jay

     

    there are some that are built in, if you can answer yang's question we can get you a better answer.



  • 4.  RE: IM Monitoring in DLP

    Posted Jun 10, 2013 02:28 AM

    Its for Yahoo messenger. Any idea what could be reason for not monitoring the message which are sent through IM conversation..

     



  • 5.  RE: IM Monitoring in DLP

    Posted Jun 10, 2013 08:25 AM

    Kindly perform the following steps.

    1. set up the second IP on the IM Manager server and configured IP in IM Manager admin snap-in, under yahoo v9 section
    2. set up the new hosts file on the client
    3. set up an exclusion in IE for *.msg.yahoo.com (this was what made it work)
    4. installed yahoo v10 client
    5. made sure the yahoo user was configured against an AD user in IM manager