Endpoint Protection

Hi All,

We not able to login to the SEPM console machine it's gives error failed to connect to server

so we did uninstall and reinstall the symantec manager

we want to know how to restore the data base and server private key in SEP 12.1 RU1

kindly give me solution for us

Hi Kindly find Best Practices

http://www.symantec.com/business/support/index?page=content&id=TECH160736

How to perform Disaster Recovery without Database backup/Restore:

https://www-secure.symantec.com/connect/articles/how-perform-disaster-recovery-without-database-backuprestore

Hi Mohan,

You just need to save the Server Prvt key folder from the old one, there is recovery zip file in server private key folder.

Now just reinstall and give the path of recovery file on the reconfiguration stage........after finish your all clients will get back......

Hi Mohan,

Always follow best practice article, links are already shared above.

FYI

Once this Wizard is completed, Another Wizard i.e. Management Server Configuration Wizard would be launched.

https://www-secure.symantec.com/connect/articles/how-perform-disaster-recovery-without-database-backuprestore

As you can see in the Above screen shot the recovery file from the Server private key backup is picked up automatically.

This Recovery file is the key file to get your clients back on the SEPM.

To restore the database here's what you need to do:

Stop the SEPM services and then go to Start>All Programs>Database Bakup and Restore and Click on Restore option and Point to the current location where you have the backup of the database. 

Once that completes, you would have to run the configuration wizard and that's it.

Hi Mohan G kumar,

I can see you have created multiple threads,duplicate threads, are you really facing all these issues on the same day?

https://www-secure.symantec.com/connect/forums/sql-password

https://www-secure.symantec.com/connect/forums/not-able-upgreade

https://www-secure.symantec.com/connect/forums/how-disaster-recovery-121

https://www-secure.symantec.com/connect/forums/client-machines-showing-offline

As a first place you can search for any query at the following location.

http://www.symantec.com/business/support/index?pag...