Endpoint Protection

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  • 1.  How to clear 'Tamper protection disabled in the status notifications.

    Posted Jan 11, 2010 03:04 PM
    Status Summary  
     
     Antivirus Engine Off      0     
     Auto-Protect Off      0     

     Tamper Protection Off

         237   

     
     Restart Required      17     
     Host Integrity Failed      0     
     Not Reporting Status      1   


  • 2.  RE: How to clear 'Tamper protection disabled in the status notifications.

    Posted Jan 11, 2010 03:07 PM
    What is the version of SEPM are you using as older version of SEPM used to show 64 bit Clients in Tamper Protection off ( Tamper Protection is not installed on 64 bit clients -Not compatible)

    So if you upgrade to MR4MP2 or MR5 this should be resolved.
    The notification you are getting would be only reporting 64 bit clients


  • 3.  RE: How to clear 'Tamper protection disabled in the status notifications.
    Best Answer

    Posted Jan 11, 2010 03:15 PM
    64-bit clients are sending Tamper Protection status to Symantec Endpoint Protection Manager as "Off" rather than as "Not Installed."
    Fix ID: 1412863, 1098328
    Symptom: Symantec Endpoint Protection Manager shows Tamper Protection as Off rather than as Not Installed.
    Solution: Added new interface registration information to the installer. 


    This was fixed in MR4 = 11.0.4000.xxxx 


  • 4.  RE: How to clear 'Tamper protection disabled in the status notifications.

    Posted Jan 11, 2010 03:44 PM
    Are u running MU5 and still getting the above message?


  • 5.  RE: How to clear 'Tamper protection disabled in the status notifications.

    Posted Jan 12, 2010 12:51 AM
    Hi,

    If you want to analyze these logs manually, you can go to Monitors->Logs->Computer Statuts Logs-> Compliance Options

    Check the box for tamper protection is off and view logs. You can see the computers that are being shown in the report.

    clear tamper protection off logs.JPG



    Aniket


  • 6.  RE: How to clear 'Tamper protection disabled in the status notifications.

    Posted Jan 12, 2010 01:10 AM
    Currently there is no option to  clear Tamper protection off status notification in the home page. You can add it as an idea in the idea section.