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  • 1.  How to block a user from sending and receving emails

    Posted Jul 20, 2011 09:31 AM

    Hi , I need guidance on how to block a user from Sending and Receiving any emails from Internet .I know that it can be done via content filtering but I am not sure how to choose the conditions .



  • 2.  RE: How to block a user from sending and receving emails

    Posted Jul 20, 2011 02:20 PM

    Hi Subhani,

    Have you tried this document yet?

    http://www.symantec.com/business/support/index?page=content&id=TECH132568
     

    Please, mark the topic as resolved if it does help you.


    Thank you,
    Marco Bicca



  • 3.  RE: How to block a user from sending and receving emails

    Posted Jul 24, 2011 02:34 AM

    Hi Marco , I saw the article but unfortunately it is not relevant .My objective is to block the user from sending and receving any email (Email to any domain)  i.e Let say I have a group named blocked users .Now all the members of this group should not be able to send or receive any email from internet .



  • 4.  RE: How to block a user from sending and receving emails
    Best Answer

    Posted Jul 24, 2011 08:51 PM

    Oh, that's much easier.  There are a lot of posting asking how to block a group of people from sending to a couple of domains - which is hard since compliance policies trigger on entire message so you block all the reciipents.

    It would seem that all you need to do is to create a policy group call BlockUsersGroup, add the blockusers e-mail addresses (manually or via LDAP lookup).

    Create a couple of content policies, one for inbound and another for outbound.  This is just so you can have different responses.  The content policy would be simply "for all messages", with the action to be something along the lines of Send a notification (inbound - reject, with cause: user unable to recieve mail, outbound - reject/bound with an explanation why thy can't send mail.

    Of course test with an action like add a header, so you don't drop important mail.

    You may also want to create a Content Incident folder in case there is a need to monitor what the restricted people are sending.

    Suggestions

     

     



  • 5.  RE: How to block a user from sending and receving emails

    Posted Jul 25, 2011 05:04 AM

    Thanks .This is what I was looking for .