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  • 1.  Home, Monitors, and Reports pages do not display with SEP Manager Remote Console

    Posted Mar 09, 2012 02:14 PM

    When I run (if I can install it see https://www-secure.symantec.com/connect/forums/cannot-install-symantec-endpoint-protection-manager-console) the SEP Manager Remote Console pages Home, Monitors, and Reports only show a white page.  Policies, Clients, and Admin display correctly.  Also, I can use the web console and everything appears just fine.  My manager has it running just fine on his machine.  What do I need to do to get this to display correctly?



  • 2.  RE: Home, Monitors, and Reports pages do not display with SEP Manager Remote Console

    Broadcom Employee
    Posted Mar 09, 2012 04:19 PM

    can you check this link


     

    Home, Monitors, and Reports tabs are blank in the Symantec Endpoint Protection Manager Remote Console

     

    http://www.symantec.com/business/support/index?page=content&id=TECH103832



  • 3.  RE: Home, Monitors, and Reports pages do not display with SEP Manager Remote Console

    Posted Mar 11, 2012 05:38 AM

    Hi,

    Exclude the Server Ip in proxy.



  • 4.  RE: Home, Monitors, and Reports pages do not display with SEP Manager Remote Console

    Posted Mar 12, 2012 02:25 AM

    What is the operating system

    Regards



  • 5.  RE: Home, Monitors, and Reports pages do not display with SEP Manager Remote Console

    Posted Mar 12, 2012 07:25 AM

    Pete_4u2002:

    I currently don't have access to the server personally so I can't try #1.  I have tried numbers 2-4 with no success.  This has been ongoing for the last several weeks.

     

    Greet9:

    That shouldn't be an issue, it works on my manager's computers along with another computer I just installed it on.

     

    SameerU:

    The OS is Windows 7 Pro x86

    SEPM Version is 12.1.671.4971



  • 6.  RE: Home, Monitors, and Reports pages do not display with SEP Manager Remote Console

    Posted Mar 12, 2012 07:39 AM

    THe first 3 tabs work on port 8014. If this is not working on a specific machine, check if this machine has the ports open to the SEPM.

     

    open cmd > telnet <IP of the SEPM> 8014

     

    Let us know if this works.



  • 7.  RE: Home, Monitors, and Reports pages do not display with SEP Manager Remote Console

    Posted Mar 12, 2012 08:21 AM

    Disble windows firewall and try. Also check any firewall which is part of antivirus/tool bar for IE..



  • 8.  RE: Home, Monitors, and Reports pages do not display with SEP Manager Remote Console

    Posted Mar 13, 2012 04:52 AM

    Hin

    Disable firewalls in windows7.

    1. Public Firewall.

    2. Private Firewall.

    3. Domain Firwall.

    Disable UAC.



  • 9.  RE: Home, Monitors, and Reports pages do not display with SEP Manager Remote Console

    Posted Mar 16, 2012 01:18 AM

    Hi,

    Have you tried above steps.Kindy let me know what the status